New Landing › How can we help? › Atelier › Text above "Shop" not editable and buggy

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    Posted in: Atelier
  • November 9, 2016 at 9:12 pm #301254
    JarJar
    Member
    Post count: 13

    Hi there,

    The description text above our Product-Feed is displayed “buggy”.
    Please take a look here or at the picture attached.

    We’re experiencing trouble with the Swift-Page-Builder since a few months. Not only our Shop-URL, but also on other URLs we’re unable to edit the elements within the builder. The hover-to-edit-elements just don’t show up. This is also the case for the “blog feed” on our Homepage. There it just says “row”. Feel free to also take a look at the builder there.

    We’re grateful for you help and hope to be able to solve the problem together asap.

    Thank you in advance!
    Best,
    Bernard

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    November 10, 2016 at 12:52 pm #301329
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please run the update and clear your cache plugin.

    Should it be like so:

    Thanks.

    November 11, 2016 at 11:18 am #301464
    JarJar
    Member
    Post count: 13

    Thank you so much! You’ve fixed it!
    When activating the Swift-Page-Builder in the backend, I’m unfortunately unable to edit the text.
    When I mouse over on the element, nothing changes. The hover-effect is missing.

    And I’m still experiencing troubles on the Homepage, too.
    I’m unable to edit the row where the blog-feed is put.

    Please take a look.
    And what did you mean by “update”? 4.4.14 is the latest Version, isn’t it?

    Thanks,
    Bernard

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    November 11, 2016 at 12:44 pm #301484
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t login with those credentials.
    Can you check it?

    -Rui

    November 16, 2016 at 10:17 pm #302265
    JarJar
    Member
    Post count: 13
    This reply has been marked as private.
    November 18, 2016 at 1:30 am #302453
    JarJar
    Member
    Post count: 13

    I’ve been able to find the solution to the right-aligned prices.
    It’s been a fault of one of my designers.

    However, I’m still having trouble with the Swift Pages Builder on the /shop and / homepage
    Looking forward to your help.

    Thanks,

    November 18, 2016 at 9:53 pm #302588
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I’m seeing everything fine in the homepage, when I over the row I clicked in the plus icon to expand.

    https://www.dropbox.com/s/wbpzvdulppq05i1/Screenshot%202016-11-18%2020.54.38.png?dl=0

    Clear the browser cache and try yourself.

    -Rui

    December 7, 2016 at 10:05 pm #305658
    JarJar
    Member
    Post count: 13

    Thanks!

    As so often, the human (in this case me) was the error. I didn’t see/know about the plus icon on the right side.

    However, I’m still having trouble with the swift page builder on the “shop” site. When hovering above the text-module, I’m not able to edit it. See screenshot attached, the edit-bar is not appearing.

    In addition, when in the front-end, people are unable to click on “flaschen”, the first category in the left sidebar. This is only the case for the “shop”-URL though: https://jarjar.de/shop/ . I think this might have something to do with text-fix you’ve made earlier (see above).

    Appreciate your help,
    Thanks

    Bernard

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    December 7, 2016 at 10:11 pm #305664
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The issue is that the shop page is not editable since it’s manage by Woocommerce, the page content should be empty.

    -Rui

    December 7, 2016 at 11:32 pm #305677
    JarJar
    Member
    Post count: 13

    Alright, thanks for the info and your help.
    Feel free to close this thread.
    Bernard =)

    December 8, 2016 at 11:29 am #305720
    David Martin – Support
    Moderator
    Post count: 20834

    Closing thread.

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