New Landing › How can we help? › Atelier › Product Display Columns don´t work correctly on main shop page only

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Atelier
  • November 8, 2016 at 3:37 pm #301027
    haastee
    Member
    Post count: 47

    Hello,

    i´m having troubles with the product display columns:
    I have set it to “3 columns” in the Theme Options > WooCommerce Options > Shop Options > Product Display Columns > 3.
    On Category-Shop-Pages it shows 3 columns, but on the main shop page it still shows 4 columns – why so?

    Best regards,

    Mike

    November 8, 2016 at 3:39 pm #301029
    David Martin – Support
    Moderator
    Post count: 20834

    Will need a WP login to take a look for you.

    – David.

    November 9, 2016 at 7:50 pm #301247
    haastee
    Member
    Post count: 47
    This reply has been marked as private.
    November 9, 2016 at 10:47 pm #301268
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you update the theme to the latest version?
    https://www.dropbox.com/s/xffbeooi8a1yrmr/Screenshot%202016-11-09%2021.48.10.png?dl=0

    Clear the cache and try again.

    -Rui

    November 14, 2016 at 11:44 am #301765
    haastee
    Member
    Post count: 47

    Hello,

    I updated the Swift Framework to the latest version, the Theme´s version is 2.4.12 (no update possible) – still not showing 3 columns in the main shop page (cleared the cache, set the columns to 4 and back to 3 again).

    What can I do?

    Michael

    November 14, 2016 at 1:07 pm #301785
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will forward it to our head developer.

    -Rui

    November 15, 2016 at 3:58 pm #301985
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @haastee

    We fixed that issue for you – thanks for the heads up, will be fixed in the next update.

    – Ed

    November 16, 2016 at 8:22 am #302075
    haastee
    Member
    Post count: 47

    Great, thanks!

    Michael

    November 16, 2016 at 9:57 am #302090
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks Ed! Marking as resolved.

    November 28, 2016 at 9:55 am #303860
    haastee
    Member
    Post count: 47

    Hi,

    could you please provide information when the next update will be published (and the wrong column issue fixed)?

    Thanks a lot and best regards,

    Michael

    November 28, 2016 at 1:09 pm #303918
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I think that was included in the updates made last week, it’s now in 2.4.15
    http://swiftideas.com/documentation/changelog/

    -Rui

    November 28, 2016 at 2:15 pm #303946
    haastee
    Member
    Post count: 47

    I had 2.4.14 but now with 2.4.15 it works – perfect!

    Thanks a lot!

    Michael

    November 28, 2016 at 2:20 pm #303947
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad I could help.

    -Rui

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