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  Posted in: Uplift
• November 7, 2016 at 2:19 pm #300804
  oceantocity

  Member

  Post count: 22

  Hi there,
  I just updated the uplift theme to the latest version.
  Now, when I go into my pages and try to edit content of an existing page, Swift says there is no content yet… even though there should be. It also shows on the live website at present.
  Could you help me solve this?
  Thanks,

  Attachments:

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  November 8, 2016 at 10:10 am #300916
  oceantocity

  Member

  Post count: 22

  Hi there- just wondering if someone can look at this?
  Many thanks 🙂

  November 8, 2016 at 12:48 pm #300968
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can’t login with those credentials, can you check them again.

  p.s- please don’t bump the topics it can’t take longer to get a reply.

  -Rui

  November 8, 2016 at 1:02 pm #300980
  oceantocity

  Member

  Post count: 22

  Hello Rui,
  Thanks for your reply.
  The wordpress login is:
  user: joya
  password: Otc4WPnew2016

  I must say that this login has been giving me trouble. Not accepting my password etc. Over the past few days I’ve had to renew my password on a daily basis because it wouldn’t accept the password which I’d made up previously. Could there be an issue with this?

  If you do manage to log in then a second login window from our hosting company comes up, type:
  username: safe
  password: hosting

  Looking forward to hearing from you.

  November 8, 2016 at 1:22 pm #300987
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Nope, couldn’t log in. It seems there is some kind of redirection.
  If you place an incorrect password it will show you a message, so this means that the password you provided is correct and the 1st one was also correct.

  What is the content of your htaccess? Or provide me ftp to have a look.

  Your site is in production already, right?

  -Rui

  November 8, 2016 at 4:22 pm #301038
  oceantocity

  Member

  Post count: 22

  Hi Rui,
  Here is a copy of our htaccess file.
  Hopefully it will help.
  Thanks,

  November 8, 2016 at 4:23 pm #301040
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  You need to share it in a dropbox link or similar.

  -Rui

  November 8, 2016 at 4:25 pm #301041
  oceantocity

  Member

  Post count: 22

  This reply has been marked as private.
  November 8, 2016 at 4:26 pm #301042
  oceantocity

  Member

  Post count: 22

  This reply has been marked as private.
  November 8, 2016 at 4:43 pm #301043
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  If you are logged in can you disable the major part of the plugins except Swiftframework and Woocommerce?
  And let me know so I can test it.

  -Rui

  November 8, 2016 at 5:02 pm #301048
  oceantocity

  Member

  Post count: 22

  This reply has been marked as private.
  November 8, 2016 at 6:52 pm #301070
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  I just tested it now and it still doesn’t work.
  The site is in production already?

  Will try to have a look with the ftp without touching in anything.

  -Rui

  November 9, 2016 at 10:11 am #301113
  oceantocity

  Member

  Post count: 22

  This reply has been marked as private.
  November 9, 2016 at 10:18 am #301114
  oceantocity

  Member

  Post count: 22

  This reply has been marked as private.
  November 9, 2016 at 10:27 am #301115
  oceantocity

  Member

  Post count: 22

  This reply has been marked as private.
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  Posted in: Uplift