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  Posted in: Atelier
• October 27, 2016 at 8:23 pm #299238
  matthic

  Member

  Post count: 38

  Hi,

  Ever since the last theme and swift framework updates all my rows that were full width are not anymore…
  I have Swift Framework v. 2.5.19 and Woocommerce 2.6.7

  The problem doesn’t appear on my staging website, all rows are fine after the update. By on the live website all rows are now “Standard width”…

  I cleared the my browsers cache and tried on other computers but nothing solves it.

  See attached before the update and after the update. It also seems the slanted option is not working anymore.
  You can see it live on the website here : https://www.cookiesbymatt.com/produit/le-maxi-du-moment/
  Another exemple on a regular page : https://www.cookiesbymatt.com/abonnement-cookielover/ All yellow and black rows are supposed to be full width…

  Also all pages that were hero/split are not working anymore : https://www.cookiesbymatt.com/ccm-faq/ for exemple you can’t scroll down and the display is wrong.

  The website is live so I would really appreciate it if you could help me without accessing the back-office. If not let me know so I can give you the credentials.

  Thank you for your help!
  Matt

  Attachments:

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  October 28, 2016 at 11:30 am #299328
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Matt,

  Please add a login.

  What theme version is your live site on? Make sure this is updated.

  – David.

  October 28, 2016 at 12:52 pm #299369
  matthic

  Member

  Post count: 38

  This reply has been marked as private.
  October 31, 2016 at 2:04 pm #299579
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  This appears to be resolved on your site – Fullwidth Row Stretched or Contained is the Row setting you need to use on those assets.

  Thanks.

  October 31, 2016 at 2:53 pm #299592
  matthic

  Member

  Post count: 38

  Hi David,

  The problem is not solved!
  All the pages I told you about don’t have full width row. They are not working.

  Also pages that are hero / split are not working properly as well (see first message).

  What did you do on the website?

  Thanks
  Matt

  November 1, 2016 at 12:38 pm #299778
  David Martin – Support

  Moderator

  Post count: 20834

  I have not done anything on the site, please clear your browser cache and purge your Site Ground Cache:

  1) https://www.cookiesbymatt.com/produit/le-maxi-du-moment/

  

  2) https://www.cookiesbymatt.com/abonnement-cookielover/

  

  3) https://www.cookiesbymatt.com/ccm-faq/

  

  November 1, 2016 at 1:53 pm #299811
  matthic

  Member

  Post count: 38

  Hi David,

  Sorry about that you’re right it was a problem on SiteGround’s end. I had to purge all 3 cache programs they have + CloudFlare in order to get it working.

  Thank you very much for your help!
  Matt

  November 1, 2016 at 2:02 pm #299817
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Glad it’s sorted. Thanks David

  -Rui

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  Posted in: Atelier