New Landing How can we help? Themeforest Theme Support Nota Product Image not responsive and Quick view botton

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  • Posted in: Nota
  • #298752
    dictionary
    Member
    Post count: 11

    Hi,
    I need an answer to a couple of questions:

    – The product image in the product page is note responsive (same in the live preview). Need to know if this is a feature you are going to implement soon.

    – In product page fullwidth view the cart doesn’t use ajax. why?

    – when hovering a product in shop catalog i get the “select options” button. Hoe may I disable it? Also, any quickview settings in admin is overridden. Why?

    Thank you

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    #298847
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1) Seems like the responsive minified stylesheet is corrupted. Have fixed that for the next pending updated. If you switch performance options to off in Theme Options => General Options => Performance Options does that change the display?

    On small screens the thumbs should be below the slider.

    2) Is this a variable product or simple product? Variable products do not use Ajax to add to the cart currently.

    3) Please add this to Theme Options => Custom CSS:

    .product .cart-overlay .add-to-cart-wrap {
        display: none!important;
    }
    #298944
    dictionary
    Member
    Post count: 11

    Hi David,
    Thank you for the answers.

    1 – Are already all set to off since is a localhost test site for now.

    2 – I work with variable products only, is this going to be included in the upcoming version?

    3 – yeah, i would avoid the css trick. btw i need to link also the image product not only the title product. can you point that out?

    best
    MR

    #299010
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    #299011
    dictionary
    Member
    Post count: 11

    1 – Installed, the image is still not responsive.

    3 – see attachement

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    #299031
    David Martin – Support
    Moderator
    Post count: 20834

    Are your performance options set to off?

    Could do with a staging link.

    Thanks,
    David.

    #299032
    dictionary
    Member
    Post count: 11

    Yes, they are.
    it’s on localhost.

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    #299036
    David Martin – Support
    Moderator
    Post count: 20834

    Can you clear your browser cache, here are my screenshots for desktop, mobile and tablet view:

    – What device/orientation or screen size are you testing this on?

    Thanks,
    David.

    #299040
    dictionary
    Member
    Post count: 11

    Nothing changes, several browser, cache purged.
    The thumbs stay on the left and the product image doesn’t resize.
    i’m testing on my macbookpro for now.

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    #299046
    David Martin – Support
    Moderator
    Post count: 20834

    Ah I thought you were specific to mobile devices – are you on Macbook Pro – 13 or 15 inch? Retina Screen?

    Cheers.

    #299047
    dictionary
    Member
    Post count: 11

    Macbook Pro 13″ Retina with a 27″ 1080 external monitor attached to it.

    #299055
    David Martin – Support
    Moderator
    Post count: 20834

    hmm, on my 13inch retina I get this:

    Clearly there is a difference, be it WooCommerce image width or Theme Options settings. – Can you setup a staging link for me as it’s very hard to help with a localhost install.

    #299340
    dictionary
    Member
    Post count: 11

    Do you think the problem is the Hard Crop to off? but if it is i don’t want the hard crop.

    #299342
    dictionary
    Member
    Post count: 11

    OK, found out. it happens when the Product slider thumbs position is set to LEFT.
    Thumbs remain there even on small resolution and product image lose responsiveness.

    #299347
    dictionary
    Member
    Post count: 11

    If I want to create a product page from scratch, which files are involved?

Viewing 15 posts - 1 through 15 (of 16 total)

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