New Landing How can we help? Themeforest Theme Support Neighborhood Image gallery in WooCommerce not working

Viewing 10 posts - 1 through 10 (of 10 total)
  • #297445
    cipros
    Member
    Post count: 6

    Hi! I have problem with image gallery in product detail page as this is not showing correctly (see attachement). It’s shows all the picture under each other at once. Please advice me how to fix that.
    Thanks and regads,

    Simon

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    #297455
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all plugins except Woocommerce and try again?

    -Rui

    #297572
    cipros
    Member
    Post count: 6

    I tried and it didn’t helped out.

    #297622
    sittingprettyclothing
    Member
    Post count: 123

    I have the same problem, as soon as I updated the woocommerce copy it has this effect.

    See below:
    neighborhood-child/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 2.6.3.

    #298034
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @cipros
    Can I try it myself?


    @sittingprettyclothing

    If you have a custom modified Woocommerce file, you need to grab again that file from the latest Neighborhood version and copy changes across to that modified file in the child theme. try to activate the parent theme to see what happens.

    -Rui

    #298142
    cipros
    Member
    Post count: 6

    @Rui – Sure, try it and let me know. Thanks.

    #298195
    sittingprettyclothing
    Member
    Post count: 123

    Thanks Rui, that seems to have fixed the outdated file 🙂

    #298531
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    #298732
    cipros
    Member
    Post count: 6

    Updated. Didn’t help out. What to do now?

    #299038
    David Martin – Support
    Moderator
    Post count: 20834

    @cipros – please disable your child theme and re-test. It looks like your child theme is overriding the updated parent theme files.

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