New Landing How can we help? Themeforest Theme Support Uplift Woocommerce Memberships

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Uplift
  • #297101
    Dare2Dream
    Member
    Post count: 43

    Hello,

    I use woocommerce memberhips. I manually added clients and assigned pages. Normally when you log in on my account you can see the products that are assigned and go to the content. In this case it doesn not work. All the links on my-account do not work when I log in as a customer.

    I already disabled all plugins but that did not solve it. When I changed themes it suddenly worked again (with a default theme)

    You can test it with the customer credentials I filled in above.

    Really hope you can help!

    Niels

    #297160
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m always redirected to the my account page no matter what link I press inside the my account page.

    Can you try to disable all plugins except SwiftFramework, Redux Framework, Woocommerce, and the membership plugin so we can discard any possible plugin conflict.

    Let us know the result.

    -Rui

    #297161
    Dare2Dream
    Member
    Post count: 43

    Already did that (see my initial post) – also changed to another theme, then it works fine!

    Hope you can help!

    #297633
    David Martin – Support
    Moderator
    Post count: 20834

    When I login, I get this:

    Can you assign some Memberships to the supplied user details.

    – David

    #297636
    Dare2Dream
    Member
    Post count: 43
    This reply has been marked as private.
    #298211
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Niels,

    When I login as that customer I see this:

    – Do you mean the link “Bekijk product” does not take the customer to the membership product? Or the generic My Account links do not show?

    – Can you please also add an administrator login.

    #298214
    Dare2Dream
    Member
    Post count: 43
    This reply has been marked as private.
    #298224
    Dare2Dream
    Member
    Post count: 43
    This reply has been marked as private.
    #298598
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I cannot debug your database, the theme will not add anything to that that could affect this as your tests show on your demo default install.

    Has WooCommerce run all it’s updates, including any database upgrades?

    Thanks.

Viewing 9 posts - 1 through 9 (of 9 total)

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