New Landing › How can we help? › Themeforest Theme Support › Uplift › Totally crashed

Viewing 15 posts - 1 through 15 (of 25 total)
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    Posted in: Uplift
  • October 13, 2016 at 3:28 pm #296276
    breitengrad47
    Member
    Post count: 42

    Hello

    I tried to update the page. After the destroying, I restored a backup, but it looks like that doesn’t work. What can I do?!

    October 13, 2016 at 3:31 pm #296277
    David Martin – Support
    Moderator
    Post count: 20834

    Can you please update the theme to version 1.3.11.

    What version of the Swift Framework plugin do you have?

    – David.

    October 13, 2016 at 4:58 pm #296296
    breitengrad47
    Member
    Post count: 42

    Updated to version 1.3.12.
    Swift Framework 2.5.16

    Still not better

    October 14, 2016 at 11:01 am #296457
    breitengrad47
    Member
    Post count: 42

    I REALLY NEED SUPPORT!
    Have to explain it to my customer…

    October 14, 2016 at 11:22 am #296463
    David Martin – Support
    Moderator
    Post count: 20834

    Your Uplift parent theme looks to be corrupted.

    Extract and upload this new Uplift folder via FTP and replace the Uplift parent theme on your server: https://www.dropbox.com/s/ff4zyacwn9qzkox/uplift.zip?dl=0

    October 14, 2016 at 1:22 pm #296502
    breitengrad47
    Member
    Post count: 42

    Still the same
    *frustrated*

    October 14, 2016 at 1:31 pm #296504
    breitengrad47
    Member
    Post count: 42
    This reply has been marked as private.
    October 14, 2016 at 1:39 pm #296506
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    October 14, 2016 at 1:44 pm #296507
    breitengrad47
    Member
    Post count: 42
    This reply has been marked as private.
    October 14, 2016 at 1:48 pm #296509
    breitengrad47
    Member
    Post count: 42
    This reply has been marked as private.
    October 14, 2016 at 3:32 pm #296540
    breitengrad47
    Member
    Post count: 42

    Any news?

    October 14, 2016 at 4:09 pm #296563
    David Martin – Support
    Moderator
    Post count: 20834

    Can you ask your host why they are blocking assets from loading on the server 403 error:

    October 14, 2016 at 5:04 pm #296585
    breitengrad47
    Member
    Post count: 42

    Hello,

    Got feedback from the host: the rights in file system had the wrong settings. Now, the site works! “*Yeah*

    Unfortunatly, the next problems coming up. The paddings on different elements are still wrong. And also the contact slider doesn’t work. Is it a problem of the Swift Framework plugin?

    October 16, 2016 at 5:27 pm #296739
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We are preparing an update that will also include a fix for some padding issues, probably tomorrow it will be release.

    What you mean exactly by the contact slider? can you explain further and provide a link to that specific place where the issue happens.

    -Rui

    October 17, 2016 at 7:56 am #296790
    breitengrad47
    Member
    Post count: 42
    This reply has been marked as private.
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    Posted in: Uplift
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