New Landing How can we help? Themeforest Theme Support Neighborhood image zoom on variable products

Viewing 15 posts - 1 through 15 (of 22 total)
  • #29609
    [email protected]
    Member
    Post count: 57

    Hi there,

    I ve noticed something that is a bit misleading to the customer

    Speaking about a variable product when I select a product variation the main image updates, according to the selected variation, but if you hover the image to get the zoomed version of the pic it always displays the zoomed version of the feautered image which most of the times does not correspond to the variation selected

    ex. if I have 3 colours red blue and green and red is the feautered image, when i select blue the main image displays the blue product but if i zoom in it always displays the red one

    Please help me with this

    Thanks

    Fabio

    #29639
    steveginer
    Member
    Post count: 13

    Need an answer to this too. Thanks.

    #30050
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can anyone post up their website URL so I can check this out? Thanks!

    #30180
    [email protected]
    Member
    Post count: 57

    Hi Melanie

    my site is http://timeforyourskin.com/ and at this link you can find an example of variable product (with image zoom problem)
    http://timeforyourskin.com/shop/elementys-wear-colour-lipstick/

    Please let me know if you need further info

    Regards

    Fabio

    #30719
    Melanie – SUPPORT
    Member
    Post count: 11032

    Oh!
    Now I see what you mean, thank you!

    Can you let me know your wp-admin login details please?

    Also let me know if you are on the latest version of the theme and if it works once you deactivate all your plugins (besides woocommerce).

    Thank you!

    #30795
    [email protected]
    Member
    Post count: 57
    This reply has been marked as private.
    #31143
    Melanie – SUPPORT
    Member
    Post count: 11032

    Let me forward this to the developer to check out!
    Cheers

    #31204
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Fabio,

    Please can you try the attached build? Pretty sure we resolved this recently.

    Try a fresh install if you can.

    – Ed

    #31295
    [email protected]
    Member
    Post count: 57

    Hi Ed

    I’ ve download the zip and reinstalled the theme but no improvement at all

    Does it work for you?

    Fabio

    #31322
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    You must have an old version stored on your CDN. Please make sure you’ve cleared it as your site is using an old version of /js/functions.js

    – Ed

    #31329
    [email protected]
    Member
    Post count: 57

    Dear Ed

    I ve cleared all the caches (including the CDN one) but still no improvements

    regards

    #31330
    [email protected]
    Member
    Post count: 57

    not sure if it is incorrect but if i open the folder I received the js/functions.js has been last modified on 14/06/2013 so long time ago, which may mean that i didnt receive the updated file

    #31343
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Download the latest version from ThemeForest, and upload that file fresh. Or from the zip I provided above.

    – Ed

    #31364
    [email protected]
    Member
    Post count: 57

    Hi Ed

    the v1.3.4 that ive downloaded from theme forest fix the bug that the name of the variation was not updating, but it doesnt solve the issue with the zoomed image of variation products (always displaying the featured one)

    I take advantage of this thread to point out a few more issues

    – the swift slider i have in home page doesn’t slide (it always displays the first one unless I push the button manaually)

    -the prices in the catalog/shop page are not aligned (if teh product name is too long the price goes below) (as in the attachment)

    #31439
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Could you provide me with a login in a private reply so that I can check the function that is supposed to fix this?

    In reference to the other issues, you can set it to auto play in /js/functions.js line 708:

    slideshow: true,	//Boolean: Animate slider automatically
    

    And this custom css for the line break issue:

    ul.products li.product .product-details {
    max-width: 80%;
    }
    

    Thanks,

    – Ed

Viewing 15 posts - 1 through 15 (of 22 total)

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