New Landing › How can we help? › Atelier › ERROR Quickview – Product does not go in the cart

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    Posted in: Atelier
  • October 11, 2016 at 11:16 pm #295867
    peijske
    Member
    Post count: 20

    Hello,
    Quickview from the product does not go in the basket.
    Explain.
    Clicking the buy, the button becomes added, but after a second becomes buys, and the cart remains empty.
    First frome homepage its works but by example from https://www.bedenbadlifestyle.nl/alle-producten/ it dos’nt work.

    Can you help me?

    October 13, 2016 at 10:34 am #296173
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you update the SwiftFramework to the version 2.5.16 and disable all plugins except swiftramework, woocommerce, and quickview plugin so we can check if it’s a plugin conflict.

    Thanks

    -Rui

    October 13, 2016 at 6:05 pm #296315
    peijske
    Member
    Post count: 20

    Hello,
    I updated the SwiftFramework to the version 2.5.16 and disable all plugins except swiftramework, woocommerce, and quickview plugin but there is no difference.

    Thanks.

    October 14, 2016 at 6:10 pm #296619
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, I can replicate this. I’ll need to report this back to the team for investigation and fix.

    Thanks.

    October 20, 2016 at 2:59 pm #297718
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @peijske

    Have tested this locally using the latest version of WooCommerce + Woo Quickview and all works fine, but I’m able to see the error on your site. Can you please confirm the versions you are using?

    Thanks,

    – Ed

    October 21, 2016 at 1:10 pm #297984
    peijske
    Member
    Post count: 20

    @Ed,

    Hello,

    I have for WooCommerce version: 2.6.6.
    Quickview version: 3.4.2
    Theme version: 2.4.14

    Thanks

    Nick

    October 24, 2016 at 12:41 pm #298280
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Nick,

    Thanks for the info – currently awaiting a response from the plugin developer. Will let you know when we hear back.

    Thanks for your patience.

    – Ed

    October 25, 2016 at 10:06 pm #298674
    peijske
    Member
    Post count: 20

    Hello Ed,

    Thank you for your replay.

    I wait for your answer.

    October 26, 2016 at 8:46 am #298712
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Let’s wait.

    -Rui

    October 26, 2016 at 7:34 pm #298917
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @peijske

    They got back to me, and said that it may be if the wp-admin link has been changed, which I can see you have. Can you possibly disable that change to see if the quickview add to cart works after that?

    – Ed

    October 26, 2016 at 10:14 pm #298948
    peijske
    Member
    Post count: 20
    This reply has been marked as private.
    October 27, 2016 at 2:25 am #298960
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies, ignore that – waiting on further support from the plugin devs.

    – Ed

    November 2, 2016 at 1:39 am #299924
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Still waiting on this – unfortunately their support isn’t the quickest :/

    – Ed

    November 10, 2016 at 2:12 pm #301362
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey @peijske

    Are you able to provide FTP access so that we can investigate this a little further? Sorry that it’s taken so long, but the back and forth with the plugin developers has been hellishly slow.

    – Ed

    November 12, 2016 at 2:01 pm #301644
    peijske
    Member
    Post count: 20
    This reply has been marked as private.
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