ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• October 10, 2016 at 6:04 pm #295575
  cigaai

  Member

  Post count: 9

  I found that the mobile version by clicking on the main menu sub-menus do not appear, ie the dropdown does not work…

  Please check the “Sementes” menu.

  October 11, 2016 at 7:11 pm #295844
  David Martin – Support

  Moderator

  Post count: 20834

  I am not able to replicate this locally, please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst I take a look?

  October 12, 2016 at 10:05 am #295912
  cigaai

  Member

  Post count: 9

  The ideal is to enter through the back office and check you even that, I can not be disable plugins indefinitely. The website is online and my client does not allow the website to run out of work for a long time.

  Thank you for understanding.

  October 12, 2016 at 10:41 am #295922
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I disabled the plugins myself and the issue is still happening.
  Can you just update the SwiftFramework to the 2.5.16?

  I will also try to replicate it locally.

  Thanks

  -Rui

  October 12, 2016 at 2:35 pm #296008
  cigaai

  Member

  Post count: 9

  After updating the plugin is still the same error occurs when viewing the mobile version.

  October 13, 2016 at 10:28 pm #296371
  cigaai

  Member

  Post count: 9

  Please have urgency in solving this problem. Can you help me?

  October 14, 2016 at 8:07 am #296404
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I added the code below to your custom css option.

  #mobile-menu li.sf-menu-item-html {
      display: none!important;
  }

  but will have to confirm this situation with our head developer to check if it’s the final solution.

  -Rui

  October 14, 2016 at 4:49 pm #296581
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @cigaai

  Does the above css resolve the issue – have just checked your site now and am unable to replicate.

  Please confirm.

  – Ed

• Back to forum

  Posted in: Atelier