New Landing How can we help? Themeforest Theme Support Uplift My website is messy with the new update of swift framework

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Uplift
  • #294875
    Anonymous
    Inactive

    Hi, our website is not displaying as before with the new update of swift framework 2.5.13
    You can see that when opening in a incognito mode.

    We updated our uplift theme to 1.31 but doesn’t fix anything.
    Please see attached the version we had before, with items stretched and others contained, that’s what we want, file named “OK”. Now everything is contained, and when we select stretched it doesn’t save the setting (file named “NOK”) Also the page builder doesn’t open by default which is annoying.
    We tried updating swift to a previous version, 2.5 found on this forum but didn’t help

    Could you please help?
    Also could you please send me an older version of swift framework, it might help, version 2.4.x

    Thank you!

    #294999
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @aurelieng

    We’ve checked locally but are unable to replicate this – do you have any child theme files or modified customisations?

    If you re-enable the builder and save the page, the builder should load as normal.

    – Ed

    #295095
    Anonymous
    Inactive
    This reply has been marked as private.
    #295211
    Anonymous
    Inactive
    This reply has been marked as private.
    #295223
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us to take a closer look.

    Thanks.

    #295231
    Anonymous
    Inactive

    Hello,

    I have been able to fix everything by downgrading both the page builder to version 2.4.16 AND uplift theme to version 1.2.5

    My issue is now resolved but I won’t be able to update which is still a problem..

    #295248
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This situation is already sorted in the latest update. Apologize for any inconvenience.

    -Rui

Viewing 7 posts - 1 through 7 (of 7 total)

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