New Landing › How can we help? › Atelier › Broken site after update?

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    Posted in: Atelier
  • October 5, 2016 at 7:42 pm #294637
    solidsn2004
    Member
    Post count: 208

    Hi,

    I have just moved a website from the testing server to the actual one and I noticed there was the framework update which has broken the site after the update. It seems like all the margins are gone and the text and images in all pages start from the edge of the screen.

    Take a look at the .it url which is the final one after the update. In the .info domain where I still have the testing one it looks normal before the update.

    How can I resolve this?

    October 5, 2016 at 8:01 pm #294644
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @solidsn2004

    Looks like you are using an old version of the theme – with the update to the plugin you need to be using the latest version of the theme.

    – Ed

    October 5, 2016 at 8:16 pm #294649
    solidsn2004
    Member
    Post count: 208

    Thanks for the heads up Ed. For some reason it didn’t update the theme and it wasn’t showing it until I visited the theme page.
    However, right now it also added margins to the home page and also the prodotti page as well where there weren’t before (see .info page).

    Why is this happening?

    October 5, 2016 at 8:33 pm #294651
    solidsn2004
    Member
    Post count: 208

    Actually the margin is now fixed. The problem is in the home page with the rows as I noticed you have updated the options and now during the update they appear broken.

    As you can see in the home page:

    1) In the middle of the page the part with title “The Tecnologia” is not centered inside the slanded top and bottom row.
    2) At the bottom of the page the last row parallax has a white margin where I had removed it in the previous version.

    Can you please help me fix these?
    Thanks for your time.

    October 5, 2016 at 9:00 pm #294656
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Will fix the first issue for an update later on today.
    The second, would you mind providing the page content for us to test locally?

    Thanks,

    – Ed

    October 5, 2016 at 9:00 pm #294657
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Will fix the first issue for an update later on today.
    The second, would you mind providing the page content for us to test locally?

    Thanks,

    – Ed

    October 5, 2016 at 9:06 pm #294658
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We’ve fixed the 2nd issue – will be in the update later on today.

    – Ed

    October 5, 2016 at 10:02 pm #294666
    Katef0313
    Member
    Post count: 4

    I’m having the same issue. I think I have narrowed it down to something related to the use of the updated Swift Framework, since the /shop page is not having this issue but any product pages that I have created using this framework are having the margin problem. I re-installed 2.3.0 and that did not resolve the issue.

    Can you please notify me on this thread when the updated theme is ready to go?

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    October 6, 2016 at 1:08 am #294686
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Katef0313

    Can you provide a link to that page so that we can check it?

    Thanks,

    – Ed

    October 6, 2016 at 1:20 am #294687
    Katef0313
    Member
    Post count: 4

    Sure—several pages on the site look like this: http://letterloft.com/shop/holiday/

    October 6, 2016 at 3:35 am #294702
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks @Katef0313

    We have resolved that, and will be pushing an update soon.

    – Ed

    October 6, 2016 at 6:45 am #294716
    chriseddie
    Member
    Post count: 3

    Please send update quickly. My site is not showing some images, store widget is broken, some content is full-width.

    renafitness.com

    October 6, 2016 at 9:53 am #294732
    David Martin – Support
    Moderator
    Post count: 20834

    The update has gone out @chriseddie. Any further issues, please start a new thread to privately add your own WP details.

    October 6, 2016 at 10:25 am #294749
    solidsn2004
    Member
    Post count: 208

    Hi David,

    I am still having issues after the update. The slanded top and bottom row part in home page still appears a bit off compared to the text.

    Also, this time I have an issue with the page Realizzazioni and you can see the gallery appears below the tabs and not next to them.

    Thanks

    October 6, 2016 at 10:40 am #294754
    David Martin – Support
    Moderator
    Post count: 20834

    @solidsn2004 – please start a new thread to privately add your own WP details.

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