ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Uplift
• September 22, 2016 at 9:30 pm #293049
  breitengrad47

  Member

  Post count: 42

  The smart sidebar doesn’t work how it should. Is there a bug? The links doesn’t jump to the defined anchor.

  September 26, 2016 at 8:27 am #293244
  breitengrad47

  Member

  Post count: 42

  Do you have a solution for me?

  September 27, 2016 at 8:37 am #293460
  David Martin – Support

  Moderator

  Post count: 20834

  Please add a WP login for us to take a closer look.

  Thanks.

  September 27, 2016 at 1:42 pm #293482
  breitengrad47

  Member

  Post count: 42

  This reply has been marked as private.
  September 29, 2016 at 10:28 am #293765
  David Martin – Support

  Moderator

  Post count: 20834

  Please now scroll the page and test, it’s working much better: http://galvabau.ch.80-74-150-210.inn.host.ch/kontakt/ansprechpartner/

  Lastly you have a JS error which is causing a conflict:

  Please remove or fix your JS

  

  

  September 29, 2016 at 10:52 am #293769
  breitengrad47

  Member

  Post count: 42

  Thanks for your feedback. The scrolling isn’t the problem. If I click a word in the smart sidebar, it doesn’t scroll to the right point on the page like on your demo (http://uplift.swiftideas.com/pages/privacy-policy).

  September 29, 2016 at 11:09 am #293772
  David Martin – Support

  Moderator

  Post count: 20834

  Sure, have you sorted that JS error? You need to first to rule out the conflict.

  – David.

  September 29, 2016 at 11:50 am #293783
  breitengrad47

  Member

  Post count: 42

  Actually, no. I did remove a custom JS – but that helped nothing. Do you have a tip where I can find the problem?

  September 30, 2016 at 11:48 am #293914
  breitengrad47

  Member

  Post count: 42

  Have no idea where the js error comming from. Do you still see the error?

  September 30, 2016 at 2:56 pm #293940
  breitengrad47

  Member

  Post count: 42

  Sorry, it’s me again. After hours of research I figured out the problem!

  It is the contact button in “Header Right Config”. If I remove the button, the smart sidebar works.
  Is there a way to fix that? Thanks for your effort!

  September 30, 2016 at 6:02 pm #293998
  David Martin – Support

  Moderator

  Post count: 20834

  Are you referring to these?

  

  Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

  September 30, 2016 at 6:13 pm #294000
  breitengrad47

  Member

  Post count: 42

  This is the problem.

  Well, I tried that befor with deactivating all the plugins. Anyway, I deactivated them all again.

  Attachments:

  You must be logged in to view attached files.
  September 30, 2016 at 6:16 pm #294002
  breitengrad47

  Member

  Post count: 42

  The source of the problem…

  Attachments:

  You must be logged in to view attached files.
  October 3, 2016 at 10:36 am #294102
  David Martin – Support

  Moderator

  Post count: 20834

  What page do you mean to set as the contact slideout page? It looks to be the same page as you are on? You are loading the same page within the current page?

  

  October 3, 2016 at 10:39 am #294105
  breitengrad47

  Member

  Post count: 42

  Yes, the contact page is the same as the “Ansprechpartner”. Is that a problem?

• Back to forum

  Posted in: Uplift