New Landing › How can we help? › Atelier › Display image on categories pages

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    Posted in: Atelier
  • September 20, 2016 at 1:51 pm #292600
    tomas31470
    Member
    Post count: 17

    Hello,

    I got some issues that i could not resolve alone ! Thank you !

    1. On the categories pages (for examples t-shirt) the images does not display right, for example (photo issue n°1) for some products the user is not able to see the prices. But it’s working on mobile

    2. On the page product (photo issue n°2) the product is cutted and you can’t see the bottom of it. you need to see the next photo come back to the previous one, then i can see the full image (not cutted)

    3. Quality of the photos is not right. (photo issue 3). At the right you can see my JPEG and on the left the photo on the website. For information, i did update the size of the image with thumbnails plugin as you mention in the tutorial or on previous topics.

    4. On the homepage, i have a categories slider, but it does not work when i sort it by descending Title. I do not understand why, and for information i did update to standard in WooCommerce setting as you mention it on previous topics.

    Thanks again for your answer !

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    September 21, 2016 at 7:22 pm #292826
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we look into this for you.

    Please add a WP login for us to take a closer look.

    Thanks.

    September 21, 2016 at 10:21 pm #292844
    tomas31470
    Member
    Post count: 17
    This reply has been marked as private.
    September 23, 2016 at 9:46 am #293072
    David Martin – Support
    Moderator
    Post count: 20834

    If you can do it today, I am in the UK GMT time zone. I will look it today for you.

    – David.

    September 23, 2016 at 10:04 am #293078
    tomas31470
    Member
    Post count: 17
    This reply has been marked as private.
    September 23, 2016 at 10:45 am #293081
    David Martin – Support
    Moderator
    Post count: 20834

    1) This is now displaying correctly: http://frenchrocket.fr/categorie-produit/tshirts-2/

    2) This is now displaying correctly: http://frenchrocket.fr/boutique/t-shirt-chine-fusee-brodee/

    3) Have you rebuilt the images, using this plugin: https://wordpress.org/support/plugin/ajax-thumbnail-rebuild

    4) Yes I see that also. Will test this locally and report back to the team for fix.

    – David.

    September 23, 2016 at 12:03 pm #293093
    tomas31470
    Member
    Post count: 17
    This reply has been marked as private.
    September 23, 2016 at 12:07 pm #293094
    David Martin – Support
    Moderator
    Post count: 20834

    With WP Rocket, simple clear the Rocket cache and be sure you are not minifying or combining JS files.

    September 23, 2016 at 12:08 pm #293096
    tomas31470
    Member
    Post count: 17

    Ah ok i see, it certainly comes from JS Files. I will let you know !

    Thanks for your answer

    September 23, 2016 at 12:38 pm #293101
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    September 30, 2016 at 3:47 pm #293952
    tomas31470
    Member
    Post count: 17

    Hello again,

    I still got the problem with the quality of the photos. (For the display it’s ok then so thanks!)
    I tried to regenerate the thumbnails with the plugin as you said and with different sizes set on WooCommerce. Here is encl. the last screenshot of the settings that i tried but it s still blurry.
    Do you have any solution about this ?

    Thanks !

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    September 30, 2016 at 4:02 pm #293958
    David Martin – Support
    Moderator
    Post count: 20834

    The images are crisp:

    What page specifically ?

    Thanks.

    September 30, 2016 at 4:07 pm #293960
    tomas31470
    Member
    Post count: 17

    This page : http://frenchrocket.fr/boutique/bomber-spatiale-kaki/

    Sorry, what do you mean by crisp?

    Thanks

    September 30, 2016 at 4:12 pm #293962
    David Martin – Support
    Moderator
    Post count: 20834

    I mean the images are high quality.

    What is your WP admin URL? http://frenchrocket.fr/wp-admin/ Is not working.

    September 30, 2016 at 4:15 pm #293963
    tomas31470
    Member
    Post count: 17
    This reply has been marked as private.
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