New Landing How can we help? Themeforest Theme Support Neighborhood After paying client goes back to the checkout page

Viewing 2 posts - 1 through 2 (of 2 total)
  • #291844
    yeraymon
    Member
    Post count: 2

    Hello there and thanks in advance.

    I have various problems with the shop:

    First of all when the client pays with credit card, after placing the order, he is returned to the checkout page. That is a bit distracting, there should be a page where he could read, OK, ORDER PLACED or something like that. Is that possible?

    Then, when the client pays with credit card, I get the money, but the order appears in the dassboard as “pending payment” (it is in spanish so I am sorry if it is not the exact translation). The shop does not understand that the payment was recieved and the stock is not updated.

    I talked to the bank and things seems to work on their side.

    Please, help!!

    #291888
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Yes you need to set this up in the woocommerce settings, it should be [woocommerce_thankyou]

    – Kyle

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register