New Landing How can we help? Atelier Favicon wont update

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  • Posted in: Atelier
  • #291833
    ramesakky
    Member
    Post count: 2

    The Favicon won’t update. I have changed in numerous time it will not change. (Attached icon)

    Also, there is a star symbol just above the wishlist in the menu. And this won’t go. (Attached the screenshot)

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    #291886
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1) Do you have any cache plugin installed?

    2) That’s coming from a plugin called wpdm premium packages

    – Kyle

    #291933
    ramesakky
    Member
    Post count: 2

    1) Yes, W3 Total Cache – Disabled it now still same issue
    2) Thanks I fixed the extra icon in menu.

    #292145
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Access you files via ftp and make sure there is no favicon image in the root directory

    – Kyle

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