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  Posted in: Neighborhood
• September 13, 2016 at 6:55 am #291608
  leapb4ulook

  Member

  Post count: 41

  Hello

  I’m having trouble getting my logo to appear in line. I want it to look like the attached (currently the header height is too high and the logo is only partially visible or when it is all in view the header height jumps too high. I’ve tried adjusting padding, height override and other settings in theme options but not sure how to resolve this properly. I have various options for the logo in my media library items including with one with more height and one with exact dimensions (so no additional height above logo) in case it helps to see what I’m working with.

  I also added a different shopping bag icon, which is currently being cut off. Do I need to ensure it’s the same dimensions as the original or is there a way to show all of it?

  Many thanks
  Amy

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  September 13, 2016 at 7:22 am #291613
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have managed to resolve the issue so please check it now.
  Thanks
  Mohammad

  September 13, 2016 at 7:27 am #291614
  leapb4ulook

  Member

  Post count: 41

  Thank you Mohammad!That’s great. I’ll go ahead and upload a slightly smaller version, hopefully it’ll still be in full view then.

  I do want to lose the space above and below the logo so the header height is shallower (example attached) and was having trouble achieving it. Is there anything that can be done?

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  September 13, 2016 at 7:37 am #291620
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  In Theme Options > Logo Options reduce the top/bottom padding

  – Kyle

  September 13, 2016 at 1:06 pm #291678
  leapb4ulook

  Member

  Post count: 41

  Thanks Kyle. I’ve done lots of playing around in the header options and currently the padding value is ‘0’ yet there is still a lot of space above and below the logo. I managed to get the row height the desired dimensions however this pushed the logo below onto the hero banner. Is there anything else I can try?

  Thanks

  September 14, 2016 at 12:27 pm #291797
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have managed to resolve the issue so please check it now.
  Thanks
  Mohammad

  September 16, 2016 at 6:24 am #292011
  leapb4ulook

  Member

  Post count: 41

  Thanks Mohammad. There is still a lot of space above and below the logo. I would like it to look like the attached. If this isn’t possible please let me know.

  Thanks

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  September 16, 2016 at 7:01 am #292013
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am looking the same as attached screenshot. I have attached screenshot of my side. So you can check and compare.
  Thanks
  Mohammad

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  September 16, 2016 at 7:13 am #292016
  leapb4ulook

  Member

  Post count: 41

  Thanks Mohammad, that’s exactly what I see! I would like to reduce the space above and below the logo by half so it looks like it does in the attachment. Really appreciate you helping with this, let me know if not possible.

  Thanks

  September 16, 2016 at 7:22 am #292017
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Your logo is the full height of the header, because you have white space above and below the black mark. You should crop this space out and reupload your logo

  – Kyl

  September 16, 2016 at 7:24 am #292018
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have managed to resolve the issue so please check after clear the cache of browser.
  Thanks
  Mohammad

  September 16, 2016 at 7:34 am #292023
  leapb4ulook

  Member

  Post count: 41

  Hi Kyle

  I’ve tried lots of different options for the logo dimensions to try and sort this. I have swapped the logo for one with no around it space and now the header is the perfect height but the logo has disappeared?

  September 16, 2016 at 7:40 am #292024
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Fine for me: http://d.pr/i/1gviQ/4d36YZDS

  – Kyle

  September 16, 2016 at 8:21 am #292038
  leapb4ulook

  Member

  Post count: 41

  That’s strange. I’ve cleared my cache and tried Chrome, Firefox and IE and still can’t see the logo, see attached (any ideas what’s going on with the collection button?) I will try again on another computer …

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  September 16, 2016 at 9:43 pm #292241
  leapb4ulook

  Member

  Post count: 41

  Hi

  I’m sorry to come back on this but I’ve done some cross-browser tests and the logo in the header isn’t showing in those. Would you recommend I abandon this and go for a taller header in order to see the logo?

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  Posted in: Neighborhood