New Landing How can we help? Atelier No Shipping Address Available in Atelier Theme

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #291284
    mayk
    Member
    Post count: 22

    There seems to be no option to enter an alternative shipping address when in checkout or an option to click “ship to billing address”. As this shop will sell physical products this needs to be an option. Is there somewhere in the CMS that I have missed as it seems an oversight of the design / theme if this option is not available.

    Screenshot attached.

    Thanks in advance for your help.

    Jon

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    #291288
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You need to enable the option in WooCommerce Settings

    – Kyle

    #291291
    mayk
    Member
    Post count: 22

    Sorry but there is no option to turn on or off the shipping option… If it is the “Modals” then there is copy in both title and body but it is not displaying on checkout.

    Please could you give me further information on this.

    Thanks

    Jon

    #291292
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not the Theme Options, the WooCommerce Settings (WooCommerce > Settings > Checkout)

    – Kyle

    #291301
    mayk
    Member
    Post count: 22

    Hi Kyle,

    Thanks but there are no options in there to allow shipping option…? See screenshots…

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    #291305
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry, WooCommerce > Settings > Shipping: http://d.pr/i/1cifs/4RAxDXil

    – Kyle

    #291472
    mayk
    Member
    Post count: 22

    thanks. Will this allow the shipping address to now display on the email confirmation also?

    #291478
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It should do, this is controlled by woocommerce not the theme

    – Kyle

Viewing 8 posts - 1 through 8 (of 8 total)

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