New Landing How can we help? Atelier Add to cart issues

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Atelier
  • #291188
    citychef
    Member
    Post count: 12

    Hi,

    I am facing issues with the cart of our website.

    When we try to add a product to the cart, sometimes it doesn’t work, sometimes it works but few seconds after the product is automatically deleted.
    We really need assistance on this please.

    Also, it happens sometimes that icons (cart, my account and slider arrows) are being replaced by cubes. How can we fix this bug?

    Cheers

    #291198
    citychef
    Member
    Post count: 12

    Well, I fixed the issue but another one appeared.

    How did I fix the issue?
    WooCommerce > Quickview > Popup Settings > Disable AJAX add to cart
    NB: we are selling simple products, not variable

    The new issue is that nothing happens now when I decide to delete a product directly from the shopping bag which appears when I point on the cart icon in the top menu.
    I click on the cross next to the product I want to delete from the list, the page reloads but the shopping list goes back to what it was before.

    #291221
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems perfect to me. Please check after clear the cache of browser.
    Thanks
    Mohammad

    #291296
    citychef
    Member
    Post count: 12

    hi Mohammad and thank you for your answer.

    I fixed the problem by deleting from the CSS the possibility of removing a selected product straight from the shopping bag.

    For those who want to fix it the same way, here is the line :

    .bag-product a.remove, .woocommerce .bag-product a.remove {
    display: none;
    }

    It’s not the best solution but it’s a good way to workaround.

    Im opening another topic for a another bug Im having.

    Cheers

    #291308
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad 🙂 to know this.
    Thanks
    Mohammad

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register