New Landing How can we help? Cardinal team shortcode returns blank screen

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Cardinal
  • #290981
    pdupree
    Member
    Post count: 40

    After upgrading to Cardinal 2.5.6 and wordpress 4.6.1, pages with shortcodes returned a blank page. That includes all team members’ individual pages as well as the team index page.

    I reverted back to Cardinal 2.4.0 and wordpress 4.4.5 and managed to have the individual pages display ok. However the team index page is still blank.

    Any suggestions of how to solve?

    #291187
    pdupree
    Member
    Post count: 40

    I get the same results with plugins turned off.

    #291210
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail to check and resolve the issue.
    Thanks
    Mohammad

    #291309
    pdupree
    Member
    Post count: 40
    This reply has been marked as private.
    #291594
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @pdupree

    Please can you also enable WP_DEBUG in the wp-config.php file, so that we can see the error which is preventing the page from showing, see here: https://codex.wordpress.org/Debugging_in_WordPress#Example_wp-config.php_for_Debugging

    Thanks,

    – Ed

    #291605
    pdupree
    Member
    Post count: 40

    done

    #291606
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its not giving any error so please provide your server error log to know the detail of this issue. Your hosting provider will give the error log detail or you may find at through FTP software.
    Thanks
    Mohammad

Viewing 7 posts - 1 through 7 (of 7 total)

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