New Landing How can we help? Themeforest Theme Support Flexform Youtube video Post type error

  • This topic has 4 replies, 3 voices, and was last updated 11 years by ecogirl.
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  • Posted in: Flexform
  • #2886
    ecogirl
    Member
    Post count: 13

    I can’t get this video post to work. It is a youtube link, but it keeps showing up with a vimeo icon saying there is a problem loading the video (see attached screenshot). How do I correct this?

    #2978
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    How did you paste the Youtube URL in the Page Builder? Do you have any plugins besides the ones that come with the theme?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #2997
    ecogirl
    Member
    Post count: 13

    I pasted it into the Video Link field in the Swift Page Builder – Edit Video Player. I also put it in the Thumbnail Options and Thumbnail Link Options.

    Yes I have a few new plugins (see attached). I assume the Revolution Slider, Mailchimp and Woocommerce plugins shouldn’t cause any problem, so I deactivated each of the others one by one (facebook like social widget; intuitive custom post order; page links to; wordpress-to-lead for salesforce crm) and the video error still showed.

    #3090
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    What’s the link you are posting? It should be the full video link, not a shortlink. I.e:

    http://www.youtube.com/watch?v=_X50m3x9GVQ

    – Ed

    #4724
    ecogirl
    Member
    Post count: 13

    I was using the shortlink. Problem now solved THANK YOu!

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