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  Posted in: Atelier
• August 18, 2016 at 12:17 am #287954
  alxndrdvl

  Member

  Post count: 18

  Hi

  Just installed this theme and ever since, no product is showing. No product page, no product result page, no category page, litterally nothing (e.g. http://torturegardenstudio.com/product-category/accessories) …. It’s a nightmare.

  Thought it was the way I added products prior to theme install that might cause the problem, so I did download the demo files… but it still does not work.

  I am using another premium plugin called WooCommerce TM Extra Product Options, which I ABSOLUTELY need, hope there’s no conflict with this.

  Please help;

  Alexander

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  August 18, 2016 at 2:57 pm #288120
  David Martin – Support

  Moderator

  Post count: 20834

  Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we look into this?

  August 18, 2016 at 3:13 pm #288130
  alxndrdvl

  Member

  Post count: 18

  Thanks, I just disabled them.

  Btw, while I testing a few single product pages from the admin section, I’ve noticed my TM Global Extra Product Options plugin doesn’t show up anymore on the website since I’ve installed this theme 🙁 Is it not compatible?

  August 18, 2016 at 3:19 pm #288133
  David Martin – Support

  Moderator

  Post count: 20834

  I have not tested that plugin, I would recommend you use this: https://woocommerce.com/products/woocommerce-checkout-field-editor/.

  Thanks,
  David.

  August 18, 2016 at 3:40 pm #288135
  alxndrdvl

  Member

  Post count: 18

  Unfortunately I don’t think that one will match my needs.
  I will be having too many different conditional logic forms for different types of products, the one I’ve purchased is actually exactly what I need.
  Plus I’d rather have them on the product page before adding to cart. If there’s no workaround to continue using the plugin with your theme, I guess I’ll have to switch to another 🙁

  August 18, 2016 at 3:54 pm #288136
  alxndrdvl

  Member

  Post count: 18

  PS : What is causing the products results page to be empty? It works now that I’ve disabled all plugins but I am going to have to activate most of them again at some point…

  August 18, 2016 at 8:13 pm #288198
  alxndrdvl

  Member

  Post count: 18

  Ok, found it. It’s BE Page Builder plugin that messes it all up. Was installed from a previous theme I was using.

  Now my only issue is that custom product option plugin that doesn’t work anymore…

  August 19, 2016 at 3:54 pm #288383
  David Martin – Support

  Moderator

  Post count: 20834

  What product are you testing this on?

  Can you attach the plugin zip?

  I cannot guarantee the plugin will be compatible, I can certainly take a look to see if I can help you out with it.

  Thanks.

  August 19, 2016 at 5:07 pm #288424
  alxndrdvl

  Member

  Post count: 18

  This reply has been marked as private.
  August 19, 2016 at 8:38 pm #288450
  alxndrdvl

  Member

  Post count: 18

  This reply has been marked as private.
  August 22, 2016 at 11:12 am #288624
  David Martin – Support

  Moderator

  Post count: 20834

  Everything is working great for me, please clear your browser cache.

  

  

  August 22, 2016 at 5:37 pm #288743
  alxndrdvl

  Member

  Post count: 18

  This reply has been marked as private.
  August 22, 2016 at 6:59 pm #288750
  David Martin – Support

  Moderator

  Post count: 20834

  1) This already exists:

  

  2)

  .woocommerce div.product form.cart .reset_variations {
      display: none!important;
  }

  3) The plugin is adding the spacing, you would need to contact the plugin developer to ask about that. If I provide CSS to reduce/hide the table cells causing it, the plugin may not display the output options correctly.

  Thanks.

  August 22, 2016 at 7:59 pm #288757
  alxndrdvl

  Member

  Post count: 18

  This reply has been marked as private.
  August 23, 2016 at 7:43 am #288807
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Don’t think that’s possible by default, you will likely need a custom function to add that. I recommend search google or contact WooCommerce Support to see if they have a method

  – Kyle

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  Posted in: Atelier