New Landing How can we help? Themeforest Theme Support Neighborhood Products displaying wrong .. And a few other issues.

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  • #287755
    zleatherco
    Member

    Hey!

    I have a few problems I need urgent help with..

    1] The products are displaying in two columns now instead of four, I can not find anything anywhere to change this! Generally this is frustrating me..

    2] When I proceed to the checkout an error message displays with this “Sorry, your session has expired. Return to homepage →” I need this gone, Customers will not purchase with this error message showing, again I can not find anything to rectify this.

    3] Is there anyway whilst on the mobile view to remove the black banner over the product pictures allowing you to add the product to the cart? Basically I don’t like the way this looks as it is covering part of the picture. On the topic of the mobile view, is there a way to have one product under each other instead of there being two products side-by-side?

    Im not a website wiz however I am needing urgent help with these problems.

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    #287899
    David Martin – Support
    Moderator
    Post count: 20834

    1) Your shop shows 4 columns:

    2) Please can you disable all plugins leaving only WooCommerce active and re-test. The theme does not interact with this as such.

    3) You would not be able easily add an item to cart then? But yes you can,

    @media only screen and (max-width: 767px) {
    li.product figcaption .shop-actions {
    	display: none;
    }
    }
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