New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problems with categories widget

Viewing 7 posts - 1 through 7 (of 7 total)
  • Back to forum
    Posted in: Neighborhood
  • August 10, 2016 at 6:28 pm #286855
    Lapidus
    Member
    Post count: 27

    Hi,

    I added the categories’ widget in the woocommerce sidebar but it doesn’t work fine.

    In my shop page the products are showing correctly, but when I try to select a category, I receive a message that there is no products in this category (but there are!)

    I think the problem is with the URL of the categories that added the translation string /es/ or /en/. My shop is only in spanish and the products are in spanish. How can I make it work?

    Thanks!

    August 10, 2016 at 6:30 pm #286856
    Lapidus
    Member
    Post count: 27

    Also, I want to ask you if there’s an option to hide some categories of this widget. (I’ve read in the forum that there’s no option, but I want to assure that I can’t do it)

    Thanks!

    August 10, 2016 at 6:41 pm #286857
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active. Please re-test then.

    August 10, 2016 at 7:12 pm #286866
    Lapidus
    Member
    Post count: 27

    Hi,

    It’s possible that I don’t have installed the Swift Framework plugin¿?

    August 10, 2016 at 7:22 pm #286870
    David Martin – Support
    Moderator
    Post count: 20834

    Please install the plugin if you have not already.

    August 11, 2016 at 10:06 am #286947
    Lapidus
    Member
    Post count: 27

    Hi,

    Ok, I think that I’ve found the problem. I disabled Polylang and I’ve checked if the categories work without the language string in the URL ‘/es/’… and they worked.

    So, the problem must be that the products are not assigned to spanish language and that’s the reason because nothing is displayed… This would be easy to do, but I’ve found a new problem: I can’t see the language selector in the product’s page, so I can’t assign it. OMG… Someday I will finish this!!

    Thanks!

    August 11, 2016 at 11:25 am #286980
    David Martin – Support
    Moderator
    Post count: 20834

    Please contact the plugin developer for queries relating to the plugin.

    Thanks.

  • Back to forum
    Posted in: Neighborhood
Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Neighborhood - Responsive Multi-Purpose Shop Theme
Login and Registration Log in · Register