New Landing › How can we help? › Atelier › Actions not working below a large tab item

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    Posted in: Atelier
  • August 10, 2016 at 3:35 pm #286845
    waltwooden
    Member
    Post count: 12

    On this particular page there is an image at the bottom of the page to the left of the Billy Graham quote. I have an action associated with it. The image won’t appear or do any action when the tabs on the top of the page under the video have more than 3 lines of copy associated with them. When I cut the copy the action works. When I delete the tabs the action works. When I don’t have an action associated with the photo at the bottom it does show up. Is there a limit to the amount of content a tab can have?
    I am pretty sure this is a bug. Could you help me with this please?

    August 11, 2016 at 4:17 pm #287043
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What do you mean action associated? As in a JS click event or some form of tracking?

    The image is not loading for me as you mention, can you test the image without the animation?

    – David.

    August 11, 2016 at 4:23 pm #287044
    waltwooden
    Member
    Post count: 12

    I just meant when an animation is applied to the image it does not work.
    I have tried it without an animation and it does show up.

    The animation is causing it not to show up when the tab item above it has a lot of information in it. It is almost like it is covering up the image but I tried to fix it by using a z-index but that didn’t work.

    August 12, 2016 at 5:42 pm #287220
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks for reporting this, it looks like you have removed the animation?

    I can replicate this locally if I copy out your content. I’ll report this back to my colleague Rui for investigation.

    August 12, 2016 at 6:10 pm #287225
    waltwooden
    Member
    Post count: 12

    Yes, I removed the animation. Thank you for looking into this. Please let me know if a solution is found.

    August 12, 2016 at 7:04 pm #287228
    David Martin – Support
    Moderator
    Post count: 20834

    Will do, have assigned to Rui so hopefully he can update you when he is online.

    August 15, 2016 at 12:54 pm #287413
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I had a look at this situation but couldn’t figure out why the animation isn’t being rendered.
    Will have to forward to our head developer.

    Let’s wait for the reply.

    -Rui

    August 18, 2016 at 9:33 am #287995
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – we have resolved this for the next theme update. Hopefully in the next 24 hours.

    – Ed

    August 18, 2016 at 2:42 pm #288116
    waltwooden
    Member
    Post count: 12

    Thank you!

    August 18, 2016 at 2:43 pm #288117
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks Ed!

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