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  Posted in: Atelier
• August 6, 2016 at 11:29 pm #286162
  purnell

  Member

  Post count: 2

  Hello,
  Our site is not working well on the Safari browser – mobile or desktop. The back button is not working. We tried to remove the spinning circle graphic on the Preloader/Transition Options page. We turned both options OFF and chose Fade (no graphic). The spinning wheel is still showing on both homepage and page transitions. I saw this as a Topic on the Support forum on two other occasions and you said you couldn’t see the problem on your end, but I assure you that this is a real issue. I was notified about this from a customer trying to place an order on our site. Please let us know how to move forward on this.

  August 8, 2016 at 1:47 pm #286323
  David Martin – Support

  Moderator

  Post count: 20834

  Can you update the theme, clear the cache and re-test this: https://www.purnellgear.com/wp-admin/update-core.php.

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  Posted in: Atelier