New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Cut Product Mini Pictures & Blurry Product Images

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Neighborhood
  • August 2, 2016 at 2:46 pm #285484
    cyclenoid
    Member
    Post count: 27

    Hi,

    the product mini pictures where cut at the top. I try to change the image settings. Regenereate the thumbnails and try http://support.swiftideas.net/knowledgebase/product-image-quality/ several times, but nothing helps.

    Thank You
    Mario

    August 3, 2016 at 4:48 pm #285730
    David Martin – Support
    Moderator
    Post count: 20834

    Are you referring to these images:

    August 3, 2016 at 7:22 pm #285744
    cyclenoid
    Member
    Post count: 27

    Hi david,
    Yes. But I did not reffered expliziet.

    August 4, 2016 at 11:15 am #285882
    David Martin – Support
    Moderator
    Post count: 20834

    Sorry I do not understand, is that the right image? I do not see it getting cropped?

    Thanks.

    August 4, 2016 at 1:43 pm #285897
    cyclenoid
    Member
    Post count: 27

    Hello David ,
    I’m sorry that I have misunderstood.
    No, that is the wrong image. The cut pictures can be seen on the Home Page.

    Thank You
    Mario

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    August 4, 2016 at 2:57 pm #285906
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Go to neighborhood/includes/swift-framework/sf-content-display/sf-products.php and replace line 144:

    $image = aq_resize( $image_link, 70, 70, true, false)

    with

    $image = aq_resize( $image_link, 70, null, true, false)

    – Kyle

    August 5, 2016 at 1:19 pm #286072
    cyclenoid
    Member
    Post count: 27

    Hello Kyle,

    thank you very much, that solved my Problem!

    Mario

    August 5, 2016 at 1:21 pm #286075
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    September 27, 2016 at 4:27 pm #293506
    cyclenoid
    Member
    Post count: 27

    Hello Kyle,

    since the last Update (3.4.30), the cut mini picture problem appears again.
    I changed the sf-products.php as descripted bevor, but with no success.

    Kind regards
    mario

    September 27, 2016 at 4:50 pm #293508
    David Martin – Support
    Moderator
    Post count: 20834

    Can you add your FTP details?

    Thanks.

    September 27, 2016 at 5:01 pm #293512
    cyclenoid
    Member
    Post count: 27
    This reply has been marked as private.
    September 29, 2016 at 11:06 am #293771
    David Martin – Support
    Moderator
    Post count: 20834

    The problem you have is that you are making the edits in the child theme directory. These edits need to be in the parent theme directory.

    September 29, 2016 at 11:52 am #293784
    cyclenoid
    Member
    Post count: 27

    Hi David,
    thank you! You are right.

    Now everything is fine again.

    Thank You
    Mario

    September 29, 2016 at 12:03 pm #293785
    David Martin – Support
    Moderator
    Post count: 20834

    Happy to help.

    Thanks.

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