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  Posted in: Dante
• July 29, 2016 at 1:26 pm #284879
  karenpruccoli

  Member

  Post count: 5

  I can’t find a way to visualize a static page on my homepage. All I get is code… see attachment.

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  July 29, 2016 at 1:32 pm #284882
  David Martin – Support

  Moderator

  Post count: 20834

  You need to activate the Visual Composer plugin.

  July 29, 2016 at 1:56 pm #284891
  karenpruccoli

  Member

  Post count: 5

  I have. Problem not solved.

  July 29, 2016 at 1:56 pm #284892
  karenpruccoli

  Member

  Post count: 5

  This reply has been marked as private.
  July 29, 2016 at 2:30 pm #284899
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  You must have used some other page builder previously? Maybe from another theme? The prefix mk http://d.pr/i/143m8/5B7GFUfg is not our page builder or Visual Composer

  – Kyle

  July 29, 2016 at 2:35 pm #284902
  David Martin – Support

  Moderator

  Post count: 20834

  Your homepage is set correctly.

  What is the issue you experience?

  The raw code you see (the shortcodes) mk_ are from another plugin you have used in the past.

  – David.

  July 29, 2016 at 2:58 pm #284916
  karenpruccoli

  Member

  Post count: 5

  I’m totally lost! Please be patient… I cannot find a way to activate or install Visual Composer… Where do I find it?

  July 29, 2016 at 3:10 pm #284920
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  You already have, but the shortcodes are not from visual composer

  Are you trying to start from scratch?

  – Kyle

  July 29, 2016 at 3:16 pm #284922
  karenpruccoli

  Member

  Post count: 5

  Yes, I want to start from scratch.

  July 29, 2016 at 3:42 pm #284930
  David Martin – Support

  Moderator

  Post count: 20834

  If you want to start from scratch on that page, delete on the content (old shortcodes) from the page content editor.

  Always keep a backup for your safe keeping.

  Thanks.

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  Posted in: Dante