New Landing › How can we help? › Atelier › Slow website

Viewing 13 posts - 1 through 13 (of 13 total)
  • Back to forum
    Posted in: Atelier
  • July 26, 2016 at 7:17 pm #284066
    slowgoods
    Member
    Post count: 21

    Hi, sorry, the website is veeeery slow from a week ago, we dont know why sudenly is so slow. We already spoke with our hosting and they say everything is fine.
    Do you want my url and password to have a look?

    July 27, 2016 at 11:06 am #284237
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Yes please

    – Kyle

    July 27, 2016 at 3:35 pm #284332
    slowgoods
    Member
    Post count: 21

    http://www.slowgoods.es/wp-admin
    username: slowgoods
    password: accessatelier

    July 27, 2016 at 3:46 pm #284337
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That’s not working

    – Kyle

    July 27, 2016 at 4:38 pm #284344
    slowgoods
    Member
    Post count: 21

    sorry try with password accessatelier16

    July 28, 2016 at 3:33 pm #284652
    slowgoods
    Member
    Post count: 21

    Hi, did you received my last text> Thank you 🙂

    July 28, 2016 at 3:43 pm #284653
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Your site loads in 4.5 seconds: https://tools.pingdom.com/#!/digq5g/http://slowgoods.es/

    Is that the result you get?

    – Kyle

    July 28, 2016 at 4:21 pm #284660
    slowgoods
    Member
    Post count: 21

    Yes, but the problem is when loading the menu categories, like clothing, accesories jewellery…

    July 28, 2016 at 4:32 pm #284661
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ll have to take the holding page off the site so I can check the page speed

    – Kyle

    July 29, 2016 at 9:11 am #284779
    slowgoods
    Member
    Post count: 21

    Sorry I dont understand that

    July 29, 2016 at 9:12 am #284780
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can’t visit any of your pages, jut a holding page loads, I need you to take that off

    – Kyle

    July 29, 2016 at 1:20 pm #284876
    slowgoods
    Member
    Post count: 21

    YOU HAVE TO LOG IN in slowgoods.es/wp-admin
    username: slowgoods
    password: accessatelier16

    Then open a new window and enter http://www.slowgoods.es then you will see the website, once your logged in

    July 29, 2016 at 2:24 pm #284898
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes but I can’t because I need to run the speed test on this site: tools.pingdom.com/fpt/ no way to be logged in when running it through that

    – Kyle

  • Back to forum
    Posted in: Atelier
Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register