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  Posted in: Atelier
• July 22, 2016 at 8:02 am #283113
  oleymediagroup

  Member

  Post count: 29

  I am seeing some bizarre behaviour with Atelier and WooCommerce.

  Firstly, on the home page, using the Products Carousel, pricing was showing ex GST on some devices? but I couldn’t replicate.

  Now, I can see for myself that prices are displaying differently in different places:

  See the attached for a full example but, at the moment, Products appear to be displaying TAX Inclusive on the archive/category page BUT TAX Exclusive on the single product page…

  Bizarre and we just launched live today so my client is freaking out!!!

  Attachments:

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  July 22, 2016 at 10:46 am #283165
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Its displaying same price to me at archive and single product page. Just check the attachment.
  Thanks
  Mohammad

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  July 25, 2016 at 2:43 am #283498
  oleymediagroup

  Member

  Post count: 29

  I must’ve made it up.

  July 25, 2016 at 4:14 am #283500
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Have you managed to resolve the issue?
  Thanks
  Mohammad

  July 26, 2016 at 8:38 am #283856
  oleymediagroup

  Member

  Post count: 29

  No the issue is not resolved.

  happened again – see attached

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  July 27, 2016 at 10:02 am #284197
  David Martin – Support

  Moderator

  Post count: 20834

  The supplied login details are not working. Are prices supposed to show inclusive or exclusive of tax?

  What have you set your Tax settings to?

  Please read the full WooCommerce Tax setup instructions: https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/

  July 27, 2016 at 11:59 am #284273
  oleymediagroup

  Member

  Post count: 29

  Seriously? Did you even bother reading the initial post before replying with that generic, no effort response?

  July 27, 2016 at 12:12 pm #284281
  David Martin – Support

  Moderator

  Post count: 20834

  I do not see where you mention what you actually want, that is pretty crucial: Are prices supposed to show inclusive or exclusive of tax?

  Without a valid login WP username/password I can only guess your WooCommerce settings, this, again is fairly crucial for us to help you.

  No need for you to have a rude/bad attitude when we are trying to help you out, these are common support basics we need to help you.

  Thanks.

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  Posted in: Atelier