New Landing › How can we help? › Atelier › Portfolio pagination issue

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    Posted in: Atelier
  • July 19, 2016 at 12:32 am #282135
    creattik
    Member
    Post count: 19

    Hello, I need help for two issues. One is that I need to configure or deactivate the portfolio navigation menu (upper right in the page, see picture attached) or configure it in order only show items form the same category, because I see that goes to any item in the portfolio, no matter the category.
    Second is that I have realized in the blog, when you reach the last post, scrolling down and you clic to go to the next page, you get the same page again. I have read all configurations and I can’t find what’s wrong.

    Many thanks in advance.

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    July 20, 2016 at 10:43 am #282571
    David Martin – Support
    Moderator
    Post count: 20834

    1) Do you want to remove the pagination or breadcrumbs, below is how to hide either one.

    .single-portfolio #breadcrumbs {
    display: none;
}
    .single-portfolio .next-item, 
.single-portfolio .view-all, 
.single-portfolio .prev-item {
    display: none;
}

    2) That’s strange, I only get page 3?

    Please update the Swift Framework: http://insolid.creattik.com/wp-admin/update-core.php

    July 21, 2016 at 6:22 pm #283063
    creattik
    Member
    Post count: 19

    Pagination removed, thank you!
    About the blog issue, it is really strange, now works well. The problem has disappeared.

    Thank you!

    July 21, 2016 at 7:24 pm #283068
    David Martin – Support
    Moderator
    Post count: 20834

    Glad it’s sorted.

    Thanks.

    July 22, 2016 at 10:00 am #283142
    creattik
    Member
    Post count: 19
    This reply has been marked as private.
    July 22, 2016 at 11:12 am #283186
    David Martin – Support
    Moderator
    Post count: 20834

    Of course it’s broke, you have the wrong theme activated. You need Atelier Versión: 2.1.60 activated. Not 1.8.: http://insolid.creattik.com/wp-admin/themes.php?theme=atelier

    – David.

    July 22, 2016 at 11:34 am #283206
    creattik
    Member
    Post count: 19

    Sorry the domain is http://www.insolid.creattik.com/blog

    July 22, 2016 at 11:44 am #283217
    David Martin – Support
    Moderator
    Post count: 20834

    It works:

    July 22, 2016 at 11:45 am #283221
    creattik
    Member
    Post count: 19

    Hello, I have deleted ver 1.8, I have activated 2.1.60 and still is not working, the issue with pagination continues. May be I doing something wrong?

    July 22, 2016 at 11:49 am #283229
    David Martin – Support
    Moderator
    Post count: 20834

    On which site now? Please be more concise in your reporting.

    July 23, 2016 at 12:11 am #283430
    creattik
    Member
    Post count: 19

    Hello, please help me if possible. I have tried I think all and don’t know what to do next. I’ve been all day making tests. Everything in the site works fine except the blog. Does not not make pagination. I have tested the site from different PC’s with different OS’s, different versions os OS, different browsers (Chrome, Safari, Explorer, OS X Win Xp, Windows 10, iPhone, iPad.. from the WiFi, from 4G connection, from my office, from another city… And for all this places/machines does not work, Also my customer told me she only see one page of the blog. She is asking me for the rest of the posts…

    I have the testing domain insulin.creattik.com and the future real domain insolidcorten.com (not accesible for you although you change in your system the IP as if not you are going to enter in the old current version of the site, not the one I’m designing). Both are EXACTLY the same at this moment, I have just made a replica from one site to the other. Then I realized the next:

    In my OS X Mac
    With SAFARI browser: The BLOG at insolidcorten.com WORKS FINE, insolid.creattik.com DOES NOT
    With Google CHROME: The BLOG at insolidcorten.com DOES NOT WORK, insolid.creattik.com WORKS FINE

    I have eliminated the ATELIER 1.8 and also tried activating 2.160 or the Child, but no difference. I have reviewed all configurations and can’t see any wrong. I have cleaned the cookies, the cache, but everything remains the same…

    Please, have you got any idea? can I make any test? Any change o code to see if makes sense? I don’t know how solve it, I’m a little desperate because on Monday I should deliver the site, and sincerely I don’t know what else to do.

    I hope you can help me. Many Many Many thanks in advance.

    P.S.: USER & PASS remains the same as yesterday
    Joan Carles

    July 25, 2016 at 12:43 pm #283660
    David Martin – Support
    Moderator
    Post count: 20834

    Joan, please do not post walls of text like that. Keep your replies to the point and descriptive.

    I cannot reach: insulin.creattik.com

    You have now mentioned three URLS which is proving hugely confusing:

    insulin.creattik.com
    insolid.creattik.com
    insolidcorten.com

    You need to fix it on one domain first only.

    —

    So now please tell me very carefully:

    1) What domain do you now reference?
    2) The login details for that domain?
    3) The blog URL you see the error on?
    4) You need to: Clear all your browser caches.
    5)You need to: Update Atelier and the Swift Framework on all the mentioned site on no1.

    July 26, 2016 at 12:00 am #283802
    creattik
    Member
    Post count: 19
    This reply has been marked as private.
    July 27, 2016 at 10:19 am #284207
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Joan,

    That is great, I understand better now – Thanks.

    I am trying to login to http://insolid.creattik.com/wp-admin/ but I get a white screen:

    July 29, 2016 at 12:03 am #284703
    creattik
    Member
    Post count: 19

    Hello David, after some days with my website down, I’m back to ask you to test that error I told you in my last message. I’m a couple of days ago from finishing the web and have to give it to my customer, but blog is not working, please, could you help me? If no solution is possible (I hope yes) Any reasonable patch or alternative?

    User/password are the same as before.

    Thanks A LOT! in advance.

    Joan Cales

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