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  Posted in: Dante
• July 13, 2016 at 2:11 am #280839
  juliewaterhouse

  Member

  Post count: 37

  I have the same issue that I’ve seen others posting about. When I edit a page, the Swift Builder gets stuck in loading. Based on replies in the other threads, I traced it to the Contact Form 7 plugin. The issue goes away when I disable it. I tried the WPForms plugin instead, and again got the same issue. Are you aware of any free contact form plugin that works with Dante that I could use? Any recommendations are appreciated.

  July 13, 2016 at 7:43 am #280853
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me login detail to check and resolve the issue.
  Thanks
  Mohammad

  July 13, 2016 at 4:12 pm #281056
  juliewaterhouse

  Member

  Post count: 37

  This reply has been marked as private.
  July 14, 2016 at 9:10 am #281164
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please edit page and check your server error log after activating contact form 7 plugin. Let me know your feedback.
  Thanks
  Mohammad

  July 14, 2016 at 6:39 pm #281332
  juliewaterhouse

  Member

  Post count: 37

  The error log has only one old entry from 10 days ago:
  1467657297: /hermes/bosnaweb01a/b1393/ipg.capricorniairecom/ssv3_payload_extractor-03RbYf2pW1.php startup

  There are no new entries after trying to use the Swift Builder with CF7 active.

  July 15, 2016 at 6:30 pm #281690
  David Martin – Support

  Moderator

  Post count: 20834

  Yes I see a 500 internal server error.

  Can you please add your FTP details and disable all plugins?

  Thanks.

  July 15, 2016 at 11:27 pm #281718
  juliewaterhouse

  Member

  Post count: 37

  This reply has been marked as private.
  July 18, 2016 at 12:14 pm #281976
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide correct FTP login detail.
  Thanks
  Mohammad

  July 18, 2016 at 2:14 pm #282029
  juliewaterhouse

  Member

  Post count: 37

  This reply has been marked as private.
  July 19, 2016 at 10:30 am #282238
  David Martin – Support

  Moderator

  Post count: 20834

  Everything is now working for me.

  I resolved this by opening your wp-config.php file and adding this: define('WP_MEMORY_LIMIT', '256M');

  July 19, 2016 at 2:06 pm #282364
  juliewaterhouse

  Member

  Post count: 37

  Thank you so much! It is now working for me too. I really appreciate your help.

  ~Julie

  July 19, 2016 at 2:09 pm #282365
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Great thanks to David.
  Mohammad 🙂

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  Posted in: Dante