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  Posted in: Atelier
• July 11, 2016 at 10:32 am #280371
  dmoglobalmedia

  Member

  Post count: 12

  I have added in the header the contact page, which has two maps. When I access to the page by url google maps works fine. However, when I click on the envelope icon on the header to show the contact page, google maps are not working fine.

  Any help? I would like to share the urls on private message.

  Cheers

  July 11, 2016 at 11:28 am #280401
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please always provide specific page url with issue.
  Thanks
  Mohammad

  July 11, 2016 at 11:29 am #280402
  dmoglobalmedia

  Member

  Post count: 12

  http://hdc.dmoglobalmedia.com/contacto/

  July 11, 2016 at 11:35 am #280405
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  It seems perfect to me. Just check the attachment.
  Thanks
  Mohammad

  Attachments:

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  July 11, 2016 at 11:41 am #280410
  dmoglobalmedia

  Member

  Post count: 12

  Hi, please, go to http:/hdc.dmoglobalmedia.com and click on the envelope icon on the right top.

  Thanks

  July 11, 2016 at 12:11 pm #280421
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Thanks for informing us of this bug, will get it fixed for the next update

  – Kyle

  July 11, 2016 at 2:31 pm #280486
  dmoglobalmedia

  Member

  Post count: 12

  Great, could you tell me when are you expecting to launch new update?
  Thanks

  July 13, 2016 at 11:52 am #280967
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  No confirmed date yet, this topic is assigned to Ed so he will update you if has an estimate or is able to get a build to you before.

  Thanks,
  David.

  July 13, 2016 at 5:39 pm #281071
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Apologize for the delay.

  Can you add the code below to the functions.php of your child theme.

  http://pastie.org/10906247

  Let us know if it worked fine, in our tests it works.

  -Rui

  July 13, 2016 at 7:30 pm #281094
  dmoglobalmedia

  Member

  Post count: 12

  Thanks for this, however, it is not working

  You can check the last version here
  hongdacafri.eu

  Cheers

  July 14, 2016 at 9:23 am #281167
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you provide me admin access so I can have a look?
  Use the private reply.

  -Rui

  July 14, 2016 at 9:38 am #281175
  dmoglobalmedia

  Member

  Post count: 12

  This reply has been marked as private.
  July 14, 2016 at 3:24 pm #281279
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I checked your site and you don’t have any child theme. In situations like this you have to tell me that you didn’t had a child theme, it’s important info.

  I changed it directly in the functions.php of the parent theme(in both sites). We will include the fix in the next update.

  There is already an update notice in the dashboard but don’t update yet or you will lose the changes I did. Only update after we have a newer version(the current one is 2.16)

  Give it a try.

  -Rui

  July 14, 2016 at 3:49 pm #281286
  dmoglobalmedia

  Member

  Post count: 12

  I find this error (See pic attached)

  Attachments:

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  July 14, 2016 at 4:03 pm #281290
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  That’s because you didn’t setup the Google Maps api key in that site. Go to SwiftFramework-> Google Maps and follow the instructions, just like you did it in the development site.

  -Rui

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  Posted in: Atelier