New Landing How can we help? Atelier Updating theme breaks site

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #279585
    lhadaj
    Member
    Post count: 13

    Hi there,

    I am trying to test all of the updates on my staging site before I make the live updates to the client site.

    I updated the theme from 2.1.2 to 2.1.6 and noticed there was an issue with the custom shipping where delivery wasnt an option. I had updated the theme inside wordpress by clicking the update button.

    Trying to fix the issue I reverted back to 2.1.2 by replacing the atelier theme folder in control panel. As a result the site has broken.

    Can you help me to make the site not broken.

    Regards,

    Luke

    #279674
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Did you also update WooCommerce to the latest version?

    – Kyle

    #279766
    lhadaj
    Member
    Post count: 13

    Hi Kyle,

    I only updated to 2.5.5 and I was worried about going to 2.6 straight away as it was a big update.

    #279777
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    If there is a theme update it will be due to a woocommerce update, so you need to update both for everything to work

    – Kyle

    #279847
    lhadaj
    Member
    Post count: 13

    Hi Kyle,

    I just updated to the latest theme and wordpress versions. As a result the site has completly broken “The cooksplumbing.lukehadaj.com.au page isn’t working”.

    I made the updates inside the theme. Not sure what is going wrong here.

    #279893
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That’s an issue withy our hosts, please contact them to resolve the issue, you may need to upgrade your plan

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

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