ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• July 6, 2016 at 3:11 pm #279519
  BuroNCP

  Member

  Post count: 33

  Hi Guys,

  When we put in a youtube URL via the swift page builder or in the fields thumbnail / detail media, it’s not working. Not as a thumbnail in the overview nor on the page itself.

  Looking forward to your reply.

  Attachments:

  You must be logged in to view attached files.
  July 7, 2016 at 3:14 pm #279789
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Have you tested without the https, so use http instead?

  July 8, 2016 at 11:22 am #279976
  BuroNCP

  Member

  Post count: 33

  Yeah we did as I read it on the forum but that didn’t changed anything.

  July 8, 2016 at 12:33 pm #279994
  David Martin – Support

  Moderator

  Post count: 20834

  Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

  July 13, 2016 at 12:36 pm #280989
  BuroNCP

  Member

  Post count: 33

  That did it! Thanks again

  July 13, 2016 at 1:38 pm #280998
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Great thanks to David.
  Thanks 🙂
  Mohammad

• Back to forum

  Posted in: Atelier