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  Posted in: Cardinal
• July 5, 2016 at 1:28 pm #279290
  Dindoop

  Member

  Post count: 37

  Hi,

  I am not able to add image in the Image element after updating the theme to 2.5.51.

  Regards
  Dinoop Dayanand

  July 5, 2016 at 1:38 pm #279294
  David Martin – Support

  Moderator

  Post count: 20834

  Will need a WP login…

  – David.

  July 5, 2016 at 2:29 pm #279313
  Dindoop

  Member

  Post count: 37

  This reply has been marked as private.
  July 6, 2016 at 8:48 am #279411
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me administrator login detail to check the image upload.
  Thanks
  Mohammad

  July 7, 2016 at 6:24 am #279608
  Dindoop

  Member

  Post count: 37

  This reply has been marked as private.
  July 7, 2016 at 8:11 am #279613
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  It’s worked fine for me: http://www.dinoopdayanand.com/test/

  – Kyle

  July 7, 2016 at 5:30 pm #279815
  Dindoop

  Member

  Post count: 37

  Hi,

  It works perfectly fine on Firefox, but having issues while working on Google chrome.

  Regards
  Dinoop Dayanand

  July 7, 2016 at 5:35 pm #279817
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  I did it on chrome, can you explain the issue.. do you get an error?

  – Kyle

  July 9, 2016 at 10:23 am #280238
  Dindoop

  Member

  Post count: 37

  Hey Kyle,

  I logged in after 2 days and its working perfectly fine.

  The flow I followed

  a. From the add elements, I click on the Image tile.
  b. The tile gets added at the bottom of the page.
  c. I click on the edit, which opens a popup where I can add/edit the image.
  d. When I click on the Add image button, the page in the background scrolls all the way up but does not show a way I can upload the image.

  If I get this issue again, I shal do a video capture of the flow and share it on this thread. 🙂

  Regards
  Dinoop Dayanand

  July 11, 2016 at 5:02 am #280317
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Glad 🙂 to know this and thanks for sharing the steps.
  Mohammad

  July 13, 2016 at 1:50 pm #281003
  Sistem

  Member

  Post count: 3

  Hi Everyone,
  Seems to have the same problem here, but cannot solve it by logging with Firefox instead of Chrome…
  I’d downgraded the swift framework to Version 2.3.11 but still have the issue
  I can’t add image or either delete one already used in a row section for exemple. (the cross for delete image is out of the thumbnail and the button “add image” keep doing nothing..)
  My WP version is 4.5.3
  Any “swift” idea??
  Thanks a lot.

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  July 13, 2016 at 2:02 pm #281007
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  
  @Sistem – please provide me login detail to check and resolve the issue.
  Thanks
  Mohammad

  July 19, 2016 at 3:51 pm #282391
  Sistem

  Member

  Post count: 3

  This reply has been marked as private.
  July 20, 2016 at 8:42 am #282527
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  It seems perfect to me. Please clear the cache of browser and check for issue.
  Thanks
  Mohammad

  July 26, 2016 at 12:04 am #283805
  lizjammal

  Member

  Post count: 4

  Hi,

  I’m having the same problem using Google Chrome on two different computers. The Swift slider doesn’t show me a button to add an image to any slides. I’ve tried clearing the cache.

  Thank you
  Liz

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  Posted in: Cardinal