New Landing How can we help? Themeforest Theme Support Dante Text Blocks Gone! Plus other issues…

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #278793
    Hypnotised
    Member
    Post count: 12

    Hi there,

    I don’t know how long this has been going on for but there is text missing throughout my whole site. It looks like it’s something to do with the format boxes I’ve put on the pages. You can see the issue on the home page and also on the Events page here: https://www.isaaclomman.com.au/events

    Looking forward to a swift resolution.

    Cheers,

    Isaac

    #278867
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It looks perfect to me. Please attach marked screenshot image to get your issue exactly.
    Thanks
    Mohammad

    #279861
    Hypnotised
    Member
    Post count: 12

    Hi Mohammad,

    I’ve attached some screen shots from the home page and the events page.

    If you look into the actual code of these pages, it’s not displaying what is actually written in them on the back end.

    It appears to be something to do with the layout blocks that come with Dante. It’s been great up until just recently..

    For some reason I’m not getting updated when you respond on this thread so if you send an email to me when responding that would be awesome.

    Cheers,

    Isaac

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    #279869
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I can see the text at event page. Just check the attachment.
    Thanks
    Mohammad

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    #279914
    Hypnotised
    Member
    Post count: 12

    Ahhh.. I see. The only reason I realised there was any kind of an issue is because a visitor alerted me to the fact she couldnt see events. Could this be a browser issue? I use Chrome.

    Also, I’d imagine you would of cleared cache? I think you’ve helped on my site before, I’d imagine you would be on top of all that but just wondering why it’s so different for you and me…

    #279919
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It was a just a browser cache issue.
    Thanks
    Mohammad

    #279921
    Hypnotised
    Member
    Post count: 12

    Is that on your end because I’ve just cleared history and I’m still getting the same issue…

    #279923
    Hypnotised
    Member
    Post count: 12

    Oh wait… there it is! I refreshed again and it’s all come up.

    Quite strange but no worries. Haha, Thanks for your help again mate.

    #279927
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok 🙂 .
    Thanks
    Mohammad

Viewing 9 posts - 1 through 9 (of 9 total)

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