New Landing How can we help? Atelier mobile images displaying incorrectly again

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  • Posted in: Atelier
  • #277643
    Benc39
    Member
    Post count: 25

    Hi on the mobile version of the site, some of the images are displaying in completely the wrong places – so product images are wrong, initially the logo was a product image and even one of the products is showing the site’s security padlock image! This has happened a couple of times before and when i refresh the page it doesn’t make a difference. Do you have any ideas why this might be happening and how I can fix it? I can’t afford for it to keep happening as mobile is a major traffic source and much of our traffic is new to the site and will simply leave and not come back.

    thanks so much in advance for your help
    Philippa

    #277827
    David Martin – Support
    Moderator
    Post count: 20834

    Have you got a screenshot for reference, for me all your products are loading on mobile as per normal.

    – What device are you using?

    Thanks.

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