New Landing How can we help? Themeforest Theme Support Neighborhood Re: Rev Slider has disappeared after the last update – please advise!

Viewing 11 posts - 1 through 11 (of 11 total)
  • #276818
    CharmaDesignStudio
    Member
    Post count: 21

    Hi,

    Since I did the latest updates on Tuesday/Wednesday today the Rev Slider (Version 5.2.5.3) will not show on the homepage – can you please advise on what to do to fix. I’ve tried deactivating all the plugins to see if there is a conflict but I’ve had no luck.

    Also when logged in the admin bar is now no longer showing at the top of the page but un-styled in the footer as well as the cookie policy in the footer no longer is responding as it usually does and closing after clicking accept, thought I would mention as it could be related.

    Thanks in advanced.

    Selina

    #276841
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate the wordpress minify plugin and check for issue.
    Thanks
    Mohammad

    #276961
    CharmaDesignStudio
    Member
    Post count: 21

    Hi Mohammad,

    Unfortunately this didn’t make a difference. Any other advice?

    Thanks,

    Selina

    #276971
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Main Jquery js file at http://www.evasonaike.com/wp-includes/js/jquery/jquery.js is not loading. So this is cause to issue. I need FTP login detail to check and resolve the issue.
    Thanks
    Mohammad

    #276998
    CharmaDesignStudio
    Member
    Post count: 21
    This reply has been marked as private.
    #277056
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Main Jquery js file at http://www.evasonaike.com/wp-includes/js/jquery/jquery.js is not loading. Please contact to hosting provider about this issue.

    Thanks
    Mohammad

    #277707
    CharmaDesignStudio
    Member
    Post count: 21

    Hi,

    The host was unable to help with regards to the Main Jquery js file at http://www.evasonaike.com/wp-includes/js/jquery/jquery.js not loading.

    They did point out that there is a newer version of Slider Revolution available and that this could be causing an issue. I notice that there was a new update release today (which I don’t think they were referring to) when do you think there will be an update to reflect this in the theme?

    Thanks
    Selina

    #277718
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    those files should load even without the rev slider and with the default WordPress theme so it’s not from that. We need to tell the hosting support to check it again.

    -Rui

    #277724
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have managed to resolve the issue so please check it now. I loaded the jquery from google resources. You should put this code at functions.php file of child theme.

    function modify_jquery() {
    	if (!is_admin()) {
    		// comment out the next two lines to load the local copy of jQuery
    		wp_deregister_script('jquery');
    		wp_register_script('jquery', 'http://ajax.googleapis.com/ajax/libs/jquery/1.8.1/jquery.min.js', false, '1.8.1');
    		wp_enqueue_script('jquery');
    	}
    }
    add_action('init', 'modify_jquery');

    Thanks
    Mohammad

    #277735
    CharmaDesignStudio
    Member
    Post count: 21

    Thank you Mohammad and Rui, appreciate the assistance.

    #277743
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad we could help.
    -Rui

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