New Landing How can we help? Atelier Woocommerce Products Showing Problem

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Atelier
  • #276642
    erenmalkocoglu
    Member
    Post count: 15

    I have some issues with displaying woocommerce products on my website.

    There are 2 options on Swift Page Builder for displaying products of woocommerce.

    1. Products
    2. Products (Mini)

    Product(Mini) is working fine. But Products options is not working properly. As for now I have checked the version of woocommerce. Currently woocommerce v2.5.5 is installed.

    Now my WordPress version is 4.5.3. So is it possible that this woocommerce version may not be compatible with the version of my wordpress. Only the Product option in the page builder is creating the problem. Products are coming but it is not showing on the webpage. I have put both the grid layout and carousel layout but both are not working.

    I have already mentioned the URL of the website. Also I am attaching the screenshot of the webpage.

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    #276649
    David Martin – Support
    Moderator
    Post count: 20834

    Please update to WooCommerce 2.6.1.

    Please update Atelier to version 2.1.51 and the Swift Framework plugin to version 2.3.0.

    Thanks.

    #276860
    erenmalkocoglu
    Member
    Post count: 15

    Hello again,

    Thanks for the reply. I have tried to update the plugins and themes but in wordpress it is not showing the updates.

    I am attaching the screenshot of the plugins. Woocommerce is not showing any kind of updates although it’s version is 2.5.5.

    In Swift Framework, I have checked for updates it is showing that there is having an update. I have tried to update the plugin but it is not updating.

    Also in theme’s option there is nowhere an update option to update the theme. I am attaching the screen-shot of that too.

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    #276879
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ll have to update manually, latest version of WooCommerce is found on the WooCommerce site

    Here’s the latest version of Atelier: https://www.dropbox.com/sh/69g7bv6t22j44v0/AAAGaLt0cpjsMWQTWZp3X6u4a?dl=0

    You’ll need to upload via ftp and overwrite the old files

    – Kyle

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