New Landing How can we help? Themeforest Theme Support Uplift Image and text alignment not showing

Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Uplift
  • #276362
    ninesolutions
    Member
    Post count: 192

    Dear Swiftideas,

    Sometimes when i visit my site the image and text alignment is way off, (see here http://i.imgur.com/oecnYwc.png)

    However after i refresh they are back to normal (see here http://i.imgur.com/D5qUs0X.png)

    This happens quite often, perhaps like once every 5 times i visit the site. May i know if i am missing out any settings? or is it a cache problem?

    #276392
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    .spb_text_column > .spb-asset-content{
    margin-top:0px !important;
    }

    Thanks
    Mohammad

    #276395
    ninesolutions
    Member
    Post count: 192

    Hi Mohammad,

    Thank you for looking into it.

    I am not looking to reduce the margins.

    This first image here, (see here http://i.imgur.com/oecnYwc.png)is the incorrect one which is happening sometimes

    This image here, is the correct one (see here http://i.imgur.com/D5qUs0X.png)

    #276405
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Where did you insert the code?
    Thanks
    Mohammad

    #276416
    ninesolutions
    Member
    Post count: 192

    Hi Mohammad,

    I inserted the code in the custom CSS section. it pushes the text all the way up which is not what i want.

    This issue sometimes when i click on the logo to go back to the main page, the main page ends up looking like this (new screenshot: http://i.imgur.com/8vKvjxT.png)

    #276422
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    #276424
    ninesolutions
    Member
    Post count: 192
    This reply has been marked as private.
    #276436
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have managed to resolve the issue so just check after clear the cache of browser.
    Thanks
    Mohammad

    #279621
    ninesolutions
    Member
    Post count: 192

    Dear Mohammad,

    I have been experiencing this issue despite after clearing all website data.

    This issue exists on Chrome, Safari and Firefox so i am pretty sure this is not a browser problem.

    I have used atelier theme in the past and there isnt such issue, only with the uplift theme.

    Can you help me check it out or forward the issue to the developer?

    thank you

    #279851
    ninesolutions
    Member
    Post count: 192
    This reply has been marked as private.
    #279872
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will check it now.
    Thanks
    Mohammad

    #279886
    ninesolutions
    Member
    Post count: 192

    Thanks Mohammad,

    Looking toward to it. Appreciate your help here!

    J

    #280368
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What is the URL I can see this on, I do not see it on your homepage?

    Thanks.

    #280388
    ninesolutions
    Member
    Post count: 192
    This reply has been marked as private.
    #280494
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @ninesolutions

    Can you confirm you have the latest theme + swift framework updates? This should have been resolved!

    – Ed

Viewing 15 posts - 1 through 15 (of 19 total)

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