New Landing › How can we help? › Cardinal › Lightbox gallery not showing up

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Cardinal
  • June 15, 2016 at 12:39 pm #274904
    henriklange
    Member
    Post count: 16

    Hi Team,

    any idea why the lightbox galleries are not showing up?
    http://hosting8586.af94e.netcup.net/running-company/galerie/

    Greetinx
    Henrik

    June 16, 2016 at 6:51 am #275073
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What’s your login? I’ll look into this

    – Kyle

    June 16, 2016 at 10:59 am #275182
    henriklange
    Member
    Post count: 16
    This reply has been marked as private.
    June 16, 2016 at 11:15 am #275188
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    There is a js error, I will forward this to my colleague for you to check

    – Kyle

    June 18, 2016 at 5:48 am #275627
    henriklange
    Member
    Post count: 16

    Any ideas, Kyle? Does not seem to be a plugin conflict.

    June 20, 2016 at 2:53 pm #275927
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I am not able to replicate this on my local dev version, using the same version.

    – Have you edited any core theme files?
    – Are you using a CDN that needs to be flushed?

    Thanks.

    June 21, 2016 at 2:29 pm #276183
    henriklange
    Member
    Post count: 16

    Hi David,

    neither edited any core theme files nor using a CDN. Issue is browser-wide.

    Greetings,
    Henrik

    June 23, 2016 at 10:36 am #276623
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Henrik,

    It’s very odd as I cannot replicate this on my dev version using the same settings.

    – What version of PHP are you using?
    – Can you disable all plugins so only Swift Framework is active?

    Cheers,
    David.

    June 23, 2016 at 2:36 pm #276714
    henriklange
    Member
    Post count: 16

    David, it’s PHP 5.6 running on the server.

    I deactivated all plugins but did not find a conflicting one.

    Changed the link from lightbox to gallery page now.

    June 24, 2016 at 2:55 pm #277023
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, can you test this with PHP7?

    – David.

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    Posted in: Cardinal
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