New Landing › How can we help? › Atelier › Woocommerce 2.6 My Account page styling

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    Posted in: Atelier
  • June 14, 2016 at 7:40 pm #274751
    tonn
    Member
    Post count: 85

    Hi guys,

    Just a heads-up that in the latest release of WC and your theme, the My Account page is showing some styling issues.

    I can only test this locally on my dev server.

    Many thanks

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    June 14, 2016 at 7:49 pm #274753
    David Martin – Support
    Moderator
    Post count: 20834

    Please clear your browser cache, we have already added compatibility for this. Here is my dev version:

    – Assuming you are not using a child theme and overriding these? Please add a URL and login.

    Thanks.

    June 14, 2016 at 9:24 pm #274764
    tonn
    Member
    Post count: 85

    Thanks for the reply David.

    I’ll try a clean install on a fresh VM, thanks.

    June 14, 2016 at 9:25 pm #274766
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Let us know if necessary.
    Thanks David.

    -Rui

    June 15, 2016 at 9:26 am #274831
    adriboixet
    Member
    Post count: 41

    I’ve the same problem 🙁

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    June 15, 2016 at 10:09 am #274850
    tonn
    Member
    Post count: 85

    I managed to quickly look over the issue. It appears that the My Account page is missing the standard woocommerce css files.

    On a fresh VM install the theme works correctly. I’ll try taking a further look into this tonight.

    June 15, 2016 at 12:14 pm #274903
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

    – Kyle

    June 16, 2016 at 9:12 am #275121
    alexanderchristiansen
    Member
    Post count: 179

    This is the same problem at my site:
    new.organicbasics.dk
    What made the trick?

    June 16, 2016 at 9:44 am #275135
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @alexanderchristiansen

    Do you have the latest version installed?
    Clear the browser cache and try in a different browser.

    -Rui

    June 16, 2016 at 9:51 am #275143
    adriboixet
    Member
    Post count: 41

    I’ve installed the latest version, and I try in a different browser but doesn’t work..

    June 16, 2016 at 11:29 am #275205
    tonn
    Member
    Post count: 85

    From what I could see, the problem only occurs when updating an older theme (version 2+). I wont be able to look into this until the weekend so I’ll leave this as unresolved as a few others seem to be experiencing the same problem.


    @alexanderchristiansen    , @adriboixet it might be worth starting a new topic so you can privately submit your website login details so the support team can take a closer look.

    June 17, 2016 at 12:13 am #275339
    tonn
    Member
    Post count: 85

    Hi guys. I managed to take a look over this tonight as it was bugging me at work.

    I think I’ve found the problem and a strange one it is!

    It appears that the Widget area: ‘Woocommerce filters’ is at fault. When adding the ‘woocommerce product categories’ widget to the filter area, the My Account page displays as it should.

    @Atelier support. To reproduce problem:

    Bitnami WordPress stack PHP 5.6.21
    Install Woocommerce 2.6.1
    Download and install Atelier from Themeforest
    Update Swift framework through WP
    Access My Account page and it should appear incorrectly (it’s not calling woocommerce.css)
    Add Woocommerce product categories widget to Woocommerce filters Widget area
    Refresh My Account page
    CSS corrects layout

    Could this be looked into further and corrected at source?

    Many thanks

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    June 17, 2016 at 10:09 am #275410
    adriboixet
    Member
    Post count: 41

    Oh yeah! Now works correctly 🙂

    Thanks tonn

    June 17, 2016 at 10:10 am #275412
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great!

    June 19, 2016 at 1:09 pm #275686
    theWerkstatt
    Member
    Post count: 4

    Love you very much tonn !!!

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