ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Uplift
• June 9, 2016 at 5:51 pm #273583
  anton123

  Member

  Post count: 67

  Hi Guys,

  Big issue this one – this first (thus most important) slide only shows for a second after appearing and then moves to the second one.

  The timing is set to 6000ms – so it should display for another 4 seconds at least

  Please help to sort this out urgently

  thanks

  June 9, 2016 at 5:52 pm #273585
  anton123

  Member

  Post count: 67

  This reply has been marked as private.
  June 9, 2016 at 9:28 pm #273618
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Shows for a while for me? http://d.pr/i/12fvM/4xMRNRrO

  – Kyle

  June 10, 2016 at 9:09 am #273741
  anton123

  Member

  Post count: 67

  Sorry, you screenshot doesn’t work.

  Anyhow – I’ve tested it on 3 devices and it happens on all 3, so this needs to be fixed.

  Please advise asap thanks

  June 10, 2016 at 9:28 am #273746
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Will check with the developer

  – Kyle

  June 12, 2016 at 8:48 am #274017
  anton123

  Member

  Post count: 67

  Any feedback on this will be appreciated

  Thanks

  June 13, 2016 at 11:34 am #274214
  David Martin – Support

  Moderator

  Post count: 20834

  Please add a WP login for us to take a closer look.

  Thanks.

  July 7, 2016 at 4:15 pm #279810
  anton123

  Member

  Post count: 67

  This reply has been marked as private.
  July 8, 2016 at 12:00 pm #279989
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @anton123

  I’m not seeing the issue here either – what browser/devices are you testing on?

  – Ed

  July 8, 2016 at 12:08 pm #279993
  anton123

  Member

  Post count: 67

  Thanks Ed,

  It happens on first load of the pages with slider: on 2 Android Samsung devices (chrome + standard browser) plus 2 macbooks (Safari / Firefox / Chrome)

  I’m not sure if the timing of the 1st slide starts the second you hit the page, it takes a few seconds to show the first banner and just as the banner text appears, it slides to the second slide (so you can hardly read the text)

  Maybe a pre-loading issue?

  It is a problem, since the first slide is typically the most important for branding + message etc.

  Please advise (plus also the banner image centering issue here: http://www.swiftideas.com/forums/topic/swift-slider-images-not-centered-on-mobile-or-responsive-views/)

  Thanks again

  July 8, 2016 at 12:54 pm #280006
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  I can see a slight discrepancy in the slide time on the first slide – i think this may be due to the fade in/loader. I’ve added an extra delay on the first slide, which should cover that. Please can you try this Swift Framework plugin version? http://swiftideas.d.pr/12jmS/EJziEgGV

  Have replied to that topic also.

  – Ed

• Back to forum

  Posted in: Uplift