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  Posted in: Atelier
• June 8, 2016 at 7:57 pm #273288
  KMAmexico

  Member

  Post count: 96

  Hello, so I installed WP Smush https://wordpress.org/plugins/wp-smushit/, to optimize my medias, and the instagram grid in home page stopped showing…could you help me to fix this please?

  June 8, 2016 at 9:35 pm #273302
  David Martin – Support

  Moderator

  Post count: 20834

  Hi there,

  Unfortunately due to changes in Instagram’s API, the old method will no longer work – we are investigating the best way to support it now, and we’ll provide information & any necessary updates shortly.

  Thanks for your patience.

  June 9, 2016 at 5:25 pm #273575
  KMAmexico

  Member

  Post count: 96

  Ohhh ok! so is a general flaw because of instagram then? Please keep me updated to apply the changes needed!

  Thank you!!

  June 9, 2016 at 5:29 pm #273577
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Yes, it’s a general issue in Instagram. We will release an update when we have that situation sorted.

  -Rui

  June 13, 2016 at 12:14 am #274101
  dejaray

  Member

  Post count: 12

  As soon as you’ve figured out what is wrong with the API, can you please let me know as well.
  Thanks,
  Robert

  June 13, 2016 at 9:40 am #274173
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  We’ve just had our Instagram ‘app’ approved, so will get instructions up later today

  – Kyle

  June 13, 2016 at 4:44 pm #274324
  KMAmexico

  Member

  Post count: 96

  Ok! we’re toned to the instructions!

  June 14, 2016 at 7:41 am #274458
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok go to Swift Framework > Instagram Auth to authenticate, you no longer need to get the ID and token manually

  – Kyle

  June 15, 2016 at 4:13 pm #274981
  KMAmexico

  Member

  Post count: 96

  Thank you! 😀

  June 15, 2016 at 4:20 pm #274983
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem. Glad we could help.
  Thanks Kyle

  -Rui

  July 4, 2016 at 10:19 pm #279114
  KMAmexico

  Member

  Post count: 96

  Instagram grid is off again…what’s the deal now??? :'( I changed nothing, what is this for? and how can I solve it?

  July 5, 2016 at 12:16 am #279121
  maratino

  Member

  Post count: 68

  same problem for me – widget works (https://theduke-gin.de/), grid does not (https://theduke-gin.de/the-duke-tales/).

  July 5, 2016 at 9:13 am #279184
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Have you authenticated the Instagram App in the swift framework options?

  – Kyle

  July 5, 2016 at 6:11 pm #279344
  KMAmexico

  Member

  Post count: 96

  Yes, I did it in that first ticket, and I did it again after seeing the grid was off again.

  July 5, 2016 at 6:26 pm #279347
  David Martin – Support

  Moderator

  Post count: 20834

  Can you regenerate and post here your Access Token and User ID? I’ll use those to see if I can replicate this locally as mine works fine.

  Thanks.

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  Posted in: Atelier