New Landing How can we help? Themeforest Theme Support Uplift Bugs on mobile home page

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Uplift
  • #273011
    chemtu
    Member
    Post count: 6

    1) On mobile home page, Portfolio, Team members and customer review part can be slide to the next one, either by fingers or next/prev arrow. And seems like it occurs on tablet as well.

    2) I’d like to insert google analytics code on every page and adwords remarketing code on some specific pages. How can I do so?

    3) For the button at the bottom of price list (http://www.pacymedia.com/instagram-ads/) can I make it open as modal? how?

    4) I can’t edit file on http://imgur.com/1fhKBjA this page. How to make it able to edit.

    #273188
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    1) Not sure what you mean here? Have tested and the swipe is working fine for each of those here.

    2) Use a plugin, such as this – https://wordpress.org/plugins/google-remarketing/

    3) Not currently, although we’ll look at making this a possibility for a future update.

    4) See the codex link for how to make that editable, that is not something the theme controls.

    – Ed

    #273290
    chemtu
    Member
    Post count: 6

    For number 1) Please see these video I tested on 2 mobiles. One is Sony Xperia Z2 (We can not slide on this device size). Another one is Sony Xperia T2 Ultra (This one has a bit bigger screen. And it is slidable, no problem).
    Here is the link to down load video https://we.tl/8kRl2GaTm8 (from wetransfer)

    For 2), how about Google Analytics?

    Best.

    #273855
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @chemtu

    We’ll have to see if we can get hold of one of those devices to test – as it’s 100% fine on the latest iOS/Android devices we tested.

    For Google Analytics, there is a box provided for you to use in the Theme Options.

    – Ed

    #273864
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    1) I made some testing with my Android mobile and I realised that it was working fine in the default browser but not in chrome.
    But I had an update pending in Chrome and after the update the swipe works fine. So it seems that is something with the Chrome version.

    Can you try it in the default browser, and also update chrome to the latest version.

    2) Go to the theme options-> General options and place your analytics code in this field
    https://www.dropbox.com/s/9epc16esqbkn5wi/Screenshot%202016-06-10%2015.48.09.png?dl=0

    -Rui

    #273909
    chemtu
    Member
    Post count: 6

    GA script is solved.
    Mobile sliding bugs is also solved!

    Thank you for great support 🙂

    #273911
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice. Glad it’s sorted.
    -Rui

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