New Landing › How can we help? › Themeforest Theme Support › Dante › Locked out of WP Admin in Maintenance Mode (DANTE theme)

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Dante
  • June 6, 2016 at 10:52 am #272607
    popadoodle
    Member
    Post count: 10

    Hi,

    I put up a maintenance page while working on my site using the maintenance mode in the Dante theme options panel.

    Later I logged-out (mistake)… and now cannot log back in to WP Admin.

    Can you help? Quite urgent as I need to do the work and get the site back online.

    Thanks.

    June 6, 2016 at 11:09 am #272618
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me website url and login detail to check and resolve the issue.
    Thanks
    Mohammad

    June 6, 2016 at 11:16 am #272622
    popadoodle
    Member
    Post count: 10
    This reply has been marked as private.
    June 6, 2016 at 11:25 am #272632
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I need FTP login detail to resolve this issue.
    Thanks
    Mohammad

    June 6, 2016 at 11:29 am #272635
    popadoodle
    Member
    Post count: 10
    This reply has been marked as private.
    June 6, 2016 at 11:48 am #272642
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What is your login url? wp-login.php is not working for me and the maintenance mode should not stop us from accessing that page

    – Kyle

    June 6, 2016 at 11:55 am #272645
    popadoodle
    Member
    Post count: 10
    This reply has been marked as private.
    June 6, 2016 at 12:55 pm #272669
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using any maintenance plugin?
    Thanks
    Mohammad

    June 6, 2016 at 12:59 pm #272671
    popadoodle
    Member
    Post count: 10
    This reply has been marked as private.
    June 6, 2016 at 1:48 pm #272707
    popadoodle
    Member
    Post count: 10
    This reply has been marked as private.
    June 6, 2016 at 1:52 pm #272710
    popadoodle
    Member
    Post count: 10

    Would we be able to get into the backend if we rename the theme directory?

    June 6, 2016 at 2:12 pm #272718
    popadoodle
    Member
    Post count: 10
    This reply has been marked as private.
    June 6, 2016 at 2:25 pm #272721
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great

    No problem

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    Posted in: Dante
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