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    Posted in: Atelier
  • June 1, 2016 at 9:13 pm #271836
    matthic
    Member
    Post count: 38

    Hi,

    I have a 500 error after updating to 2.1.0 on my website with PHP 7.0.7.
    It was working fine with version 2.0 of the theme.
    You can try accessing the admin and see the error.

    On PHP 5.6.22 it works fine. This is a test website so I’ll leave it on PHP 7.0.7 so you can see the problem.

    Do you have any idea how I could fix that?

    Thanks!

    June 2, 2016 at 7:21 am #271888
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version 2.1.1 to resolve the issue.
    Thanks
    Mohammad

    June 2, 2016 at 2:12 pm #272064
    matthic
    Member
    Post count: 38

    Hi Mohammad,

    It’s still the same. I updated to 2.1.1 and it doesn’t work with PHP 7. I get a 500 error…

    When I tried on 5.6.22 it works. The site is still on PHP 7, do you want me to leave it like this so you can test?

    Thanks
    Matt

    June 2, 2016 at 2:20 pm #272070
    matthic
    Member
    Post count: 38
    This reply has been marked as private.
    June 2, 2016 at 2:31 pm #272072
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will have a look.

    -Rui

    June 2, 2016 at 2:58 pm #272080
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @matthic

    Something strange I tried the latest Atelier in a PHP 7 Server without any issue.

    It seems your error logs will only be updated later tonight, we will need to wait to see the errors that happened today so we can understand what is causing that.

    Now you can login because the theme is inactive, I notice you have some cache directories in the site install, try also to disable those.

    -Rui

    June 2, 2016 at 3:04 pm #272083
    matthic
    Member
    Post count: 38

    Here is the error log.
    I was using Atelier 2.0 on PHP 7 without any problems…
    Do you have any ideas?

    [Thu Jun 02 15:31:02.826882 2016] [:notice] [pid 28317] [client 85.242.141.17:50553] mod_hive matched URI http://www.flycie.com/wp-login.php (/home/flycie81/public_html/wp-login.php) with match 2, referer: http://www.flycie.com/wp-login.php?redirect_to=http%3A%2F%2Fwww.flycie.com%2Fwp-admin%2F&reauth=1
[Thu Jun 02 15:17:43.744492 2016] [:notice] [pid 44250] [client 95.138.104.226:40783] mod_hive matched URI http://www.flycie.com/wp-login.php (/home/flycie81/public_html/wp-login.php) with match 2, referer: http://www.flycie.com/wp-login.php?redirect_to=http%3A%2F%2Fwww.flycie.com%2Fwp-admin%2F&reauth=1
[Thu Jun 02 15:11:03.876542 2016] [:notice] [pid 8190] [client 95.138.104.226:35078] mod_hive matched URI http://www.flycie.com/wp-login.php (/home/flycie81/public_html/wp-login.php) with match 2, referer: http://www.flycie.com/wp-login.php?redirect_to=http%3A%2F%2Fflycie.com%2Fwp-admin%2F&reauth=1
[Thu Jun 02 15:09:35.385734 2016] [:notice] [pid 328] [client 95.138.104.226:55650] mod_hive matched URI http://www.flycie.com/wp-login.php (/home/flycie81/public_html/wp-login.php) with match 2, referer: http://www.flycie.com/wp-login.php?redirect_to=http%3A%2F%2Fflycie.com%2Fwp-admin%2F&reauth=1
    June 2, 2016 at 3:23 pm #272094
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    June 2, 2016 at 3:37 pm #272099
    matthic
    Member
    Post count: 38

    Yes that’s the only thong I have in it. And it’s the error log.
    Now I only have one line (see attached).

    What should I do? This is just a test website but my “real” website has the same configuration. It works fine on PHP 7 and Atelier 2.0 but I can’t update if the theme doesn’t work…

    Attachments:
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    June 2, 2016 at 6:34 pm #272158
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Let’s wait for tomorrow to check if the error log that I was seeing is update or not, so we can get a conclusion.
    It could be something on that server settings.

    -Rui

    June 2, 2016 at 6:37 pm #272160
    matthic
    Member
    Post count: 38

    Ok no problem I’ll post a new update tomorrow!
    Thanks

    June 2, 2016 at 7:05 pm #272161
    matthic
    Member
    Post count: 38

    Hi again Rui,

    I asked SiteGround to investigate on their end to see if the problem could be on the server side. They say it’s theme related… Attached is the response they gave me…

    Did you test the theme on PHP 7.0.7 which released last week? (PHP 7.0.7)

    Thanks!
    Matt

    Attachments:
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    June 3, 2016 at 10:33 am #272247
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s wrong to get to that conclusion by just switching the themes. Like I said in my PHP7 runs fine.
    Manage to figure out that the error is coming from our plugin SwiftFramework.

    Will try to replicate in mine and let you know the result.

    -Rui

    June 3, 2016 at 10:44 am #272248
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    that php versions is too recent and isn’t any Mamp stack with that php version so I can download it and test it.
    You need to revert that version down to 7.0 while there aren’t enough conditions to test it.

    https://www.mamp.info/en/downloads/

    -Rui

    June 3, 2016 at 1:46 pm #272318
    matthic
    Member
    Post count: 38

    Hi Rui,

    I can’t revert to PHP 7.0.6. SiteGround has only made 7.0.7 available as they say it’s more stable that 7.0.6. But Atelier 2.0 was working fine on 7.0.7 can you send me the theme files for Atelier 2.0 so I can revert to that version while you mange to find the error in the swift framework?

    Thanks
    Matt

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