New Landing How can we help? Themeforest Theme Support Joyn Swift Page Builder Not Showing Up

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Joyn
  • #271777
    CFi
    Member
    Post count: 13

    When I go to use the editor it does not allow me the option to use the Swift page builder. Please advise.

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    #271780
    David Martin – Support
    Moderator
    Post count: 20834

    Please disable and then delete the plugin Swift Framework 1.40. Please then upload this zip file with the latest 2.1+ version: https://www.dropbox.com/s/ddsb7zo3an0bfaa/swift-framework.zip?dl=0.

    #271782
    CFi
    Member
    Post count: 13

    It does not allow me to “disable” or “deactivate” the plugin within WordPress.

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    #271833
    CFi
    Member
    Post count: 13

    Just checking in on my latest comment.

    #271899
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You dont have full permission in wordpress dashboard. Please delete Swift Framewrok plugin through FTP software and upload new one.
    Thanks
    Mohammad

    #272168
    CFi
    Member
    Post count: 13

    Awesome, thanks for the clarification. I was planning to test it this way, but figured I’d mention it just in case. Btw, the improvement is on the page builder is nice!

    #272202
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome and glad 🙂 to help you.
    Thanks
    Mohammad

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